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- Tasks: Lead the reception team, manage reservations, and create a vibrant atmosphere.
- Company: Wild by Tart is a trendy restaurant in Belgravia, focusing on sustainability and seasonal British produce.
- Benefits: Enjoy flexible scheduling, 50% restaurant discount, staff meals, and wellness programmes.
- Why this job: Join a supportive team, develop your career, and make a positive impact in hospitality.
- Qualifications: 2+ years in a similar role, excellent communication skills, and a passion for food and service.
- Other info: Experience with Sevenrooms is a plus; we value creativity and ambition!
Wild by Tart is a neighbourhood restaurant in Belgravia. Housed in a former power station and coal store, the 9,000 sq. ft site light-filled space combines a restaurant, bar, shop, events and photography studio. We work with the best suppliers using seasonal, British produce wherever possible. We give a lot of focus on sustainable practises, both in our cooking and how we work with each other!
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
This is an exciting opportunity for a Reception Manager or Head Host to develop their career within an established brand under forward-thinking and supportive management.
We offer lots of perks and benefits for our team and encourage a positive working atmosphere with a good work/life balance. As our team continues to grow and develop, we are looking for an experienced Reception Manager to assist in delivering great service with a focus on maximising covers and creating a buzzy atmosphere in the restaurant, while also contributing positively to the overall culture and sense of hospitality at Wild by Tart. The right candidate will have ambition to continue to develop our restaurant, grow reservations as well as their own career.
What we offer:
- Positive and nurturing work environment with forward thinking and supportive management
- Flexible scheduling
- Exposure to different sides of the hospitality industry including restaurants, events, catering & retail
- A varried programme of learning and development including a management development programme, WSET, farm visits & external trainers
- 50% discount in our restaurant and a friends & family discount too!
- Cost price wine
- Delicious staff meals
- Excellent local business discounts including yoga, hair & skincare, gym
- Staff events and field trips
- Cycle to Work Scheme
- Mental Health first aid programme
What we look for:
- Minimum 2 years Reservations Manager or Head Host experience, with sound knowledge of the London hospitality industry and restaurant operational systems
- Previous experience with using and configuring Sevenrooms is preferrable
- Excellent communication skills, with the ability to write personable and professional emails
- Meticulous organisational skills with great attention to detail, and able to prioritise a demanding workload
- A passion for great food, service, and people
- Fluency in English, written and spoken
- Enjoys new challenges and has the ability to inspire others
- Level-headed and consistent in nature
At Wild by Tart, we look after you so you can look after our guests.
AMRT1_UKCT
Reception Manager employer: Wild by Tart
Contact Detail:
Wild by Tart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Familiarise yourself with Wild by Tart's ethos and values. Understanding their focus on sustainability and seasonal British produce will help you align your passion for hospitality with their mission, making you a more appealing candidate.
✨Tip Number 2
Network within the London hospitality scene. Attend industry events or connect with current employees on platforms like LinkedIn to gain insights about the company culture and expectations, which can give you an edge during interviews.
✨Tip Number 3
Showcase your experience with reservation systems, particularly Sevenrooms. If you have used it before, be prepared to discuss specific examples of how you’ve maximised covers and improved guest experiences in previous roles.
✨Tip Number 4
Prepare to demonstrate your organisational skills. Think of scenarios where you successfully managed a demanding workload or prioritised tasks effectively, as this will highlight your ability to thrive in a busy restaurant environment.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Reception Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Wild by Tart's values, such as sustainability and community focus. Mention specific experiences that demonstrate your ability to create a positive atmosphere and manage reservations effectively.
Highlight Relevant Experience: In your CV, emphasise your previous roles as a Reservations Manager or Head Host. Include specific achievements, such as increasing reservations or improving guest satisfaction, to showcase your impact in past positions.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. Ensure that your communication style is professional yet personable, reflecting the tone expected at Wild by Tart.
How to prepare for a job interview at Wild by Tart
✨Showcase Your Experience
Make sure to highlight your previous experience as a Reception Manager or Head Host. Discuss specific examples of how you've successfully managed reservations and created a welcoming atmosphere in past roles.
✨Demonstrate Your Knowledge of the Industry
Familiarise yourself with the London hospitality scene and be prepared to discuss current trends. This will show that you are not only experienced but also passionate about the industry.
✨Emphasise Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with both guests and team members in previous positions.
✨Express Your Passion for Hospitality
Convey your enthusiasm for great food and service during the interview. Share personal anecdotes that reflect your love for the hospitality industry and how you inspire others around you.