At a Glance
- Tasks: Oversee daily operations and ensure five-star service in a luxury environment.
- Company: Fast-growing premium brand offering career progression and ownership.
- Benefits: Autonomy in your role, competitive salary, and opportunities for growth.
- Other info: Join a dynamic team and thrive in a fast-paced setting.
- Why this job: Lead a high-end centre and make a real impact on customer experience.
- Qualifications: Strong operational experience and proven leadership skills in hospitality.
The predicted salary is between 32000 - 40000 £ per year.
We're looking for ambitious operators who want more than just another General Manager title. People who are driven by ownership, motivated by progression, and ready to build a long-term, meaningful career within a fast-growing premium brand. If you've ever wanted the autonomy and accountability of running your own operation without the risk of starting from scratch, this is as close as it gets.
Key Responsibilities
- Oversee the day-to-day operations of a high-end centre
- Manage facilities services (maintenance, cleaning, security, contractors, H&S)
- Ensure the building is maintained to a five-star standard at all times
- Coordinate planned and reactive maintenance
- Manage supplier and contractor performance
- Monitor budgets, control costs, and drive efficiencies
- Ensure full compliance with health & safety and statutory regulations
- Act as the main point of contact for tenants and client queries
- Handle escalations and operational issues professionally
- Support front of house and deliver exceptional customer service
- Lead viewings alongside sales to showcase the space
- Contribute to occupancy, revenue targets, and team presentation standards
Skills & Experience
- Strong operational experience within a luxury/hospitality-led environment
- Proven ability to deliver five-star service standards
- Excellent organisation and problem-solving skills
- Confident stakeholder management and communication
- Able to manage multiple priorities in a fast-paced setting
- Previous team leadership experience (3-5 years)
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
General Manager in London employer: Wild Berry Associates
Join a dynamic and fast-growing premium brand as a General Manager, where your ambition and drive for ownership will be rewarded. Our work culture fosters autonomy and accountability, allowing you to manage operations at a five-star standard while enjoying opportunities for professional growth and development. Located in a vibrant area, we offer a supportive environment that values exceptional service and teamwork, making it an ideal place for those seeking a meaningful and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wild Berry Associates. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wild Berry Associates
Don't be shy about reaching out to Wild Berry Associates directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wild Berry Associates and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wild Berry Associates
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
