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For Companies At a Glance
- Tasks: Manage customer loan accounts and provide empathetic support to those in need.
- Company: Trusted finance provider based in the UK with a focus on customer care.
- Benefits: Competitive salary, training opportunities, and professional development.
- Why this job: Make a real difference by helping customers navigate financial challenges.
- Qualifications: Experience in collections, strong communication skills, and excellent organisation.
- Other info: Join a supportive team dedicated to compliance and customer well-being.
The predicted salary is between 30000 - 42000 £ per year.
A trusted finance provider based in the UK is looking for an experienced Collections Advisor. The role involves managing customer loan accounts, ensuring compliance with FCA regulations, and providing empathetic support to customers in financial difficulty.
Candidates should have experience in collections, strong communication skills, and be well-organized. This position offers a competitive salary and opportunities for training and development.
Empathetic FCA-Compliant Collections Pro employer: Wild Berry Associates
Contact Detail:
Wild Berry Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Empathetic FCA-Compliant Collections Pro
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector and let them know you're on the lookout for opportunities. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you nail down your responses, especially when it comes to demonstrating your empathetic approach to collections. We all know how important that is in this field!
✨Tip Number 3
Research the company! Familiarise yourself with their values and mission, especially around FCA compliance. This will not only help you tailor your answers but also show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’ve got loads of resources to help you along the way!
We think you need these skills to ace Empathetic FCA-Compliant Collections Pro
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in collections and any relevant FCA compliance knowledge. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your empathetic side. Share a brief story or example of how you've supported customers in financial difficulty before. This will help us see your passion for helping others!
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wild Berry Associates
✨Know Your FCA Regulations
Make sure you brush up on the FCA regulations relevant to collections. Understanding these rules will not only show your expertise but also demonstrate your commitment to compliance, which is crucial for the role.
✨Show Empathy in Your Responses
Prepare examples of how you've supported customers in financial difficulty. Highlighting your empathetic approach will resonate well with the interviewers, as they’re looking for someone who can connect with clients on a personal level.
✨Demonstrate Strong Communication Skills
Practice articulating your thoughts clearly and confidently. You might be asked to role-play a scenario, so being able to communicate effectively will showcase your suitability for the position.
✨Organise Your Experience
Before the interview, organise your past experiences in collections. Be ready to discuss specific challenges you faced and how you overcame them, as this will highlight your problem-solving skills and organisational abilities.
