At a Glance
- Tasks: Lead and manage venue operations, ensuring smooth event delivery and team performance.
- Company: Join a dynamic team in the events and hospitality industry.
- Benefits: Flexible part-time hours, competitive pay, and hands-on leadership experience.
- Other info: Opportunity for growth in a fast-paced, collaborative environment.
- Why this job: Make an impact in a vibrant venue while honing your management skills.
- Qualifications: Experience in events or venue management and strong leadership abilities.
The predicted salary is between 40500 - 49500 £ per year.
Our client is seeking an experienced Venue Operations Manager to join their team on a part-time basis for a 6-9 month contract. This is an excellent opportunity for a hands-on operational leader with experience in events, hospitality, conferencing, or venue management to oversee the smooth delivery of events and day-to-day venue operations.
The role offers core working hours of 9am to 5pm, with flexibility required for occasional early starts and late finishes to support the event schedule.
The Role
As Venue Operations Manager, you will be responsible for ensuring the seamless operation of a busy event venue, acting as the senior operational lead on-site and overseeing event delivery, facilities management, health and safety compliance, and team performance. Leading a team that includes Supervisors, a Facilities Officer, a Venue Administrator, and a Sales Executive, you will play a key role in maintaining exceptional standards across all aspects of venue operations.
Key Responsibilities
- Event Operations & Delivery
- Review and approve event function sheets, floor plans, catering requirements, and event specifications
- Act as the senior on-site contact and Duty Manager during live events
- Ensure all event requirements are delivered in line with client expectations and booking agreements
- Approve additional client charges where required and oversee event reporting and feedback
- Conduct venue inspections to ensure all front and back-of-house areas are maintained to a high standard
- Oversee the smooth operational delivery of multiple events and activities
- Health, Safety & Compliance
- Act as the senior Fire Warden and responsible person on-site
- Ensure compliance with licensing regulations, health and safety legislation, and venue procedures
- Carry out regular venue walkthroughs to ensure fire exits and access routes remain clear and compliant
- Manage incident reporting, first-aid responses, and escalation procedures
- Coordinate facilities cover and building access arrangements when required
- Finance & Administration
- Oversee catering orders, supplier purchasing, and stock control
- Monitor staffing levels, rota planning, and labour budgets
- Ensure agency, casual, and internal timesheets are processed accurately and submitted on time
- Oversee reception functions, visitor management, and delivery procedures
- Team Leadership
- Provide leadership, coaching, and day-to-day support to the venue team
- Conduct regular one-to-one meetings and performance reviews
- Manage performance concerns professionally and effectively
- Support front-of-house and reception operations when required
- Promote a positive, collaborative, and customer-focused culture
About You
We're looking for a proactive and organised operations professional who can confidently manage a busy venue environment and lead teams effectively. You will have:
- Previous experience in venue, events, hospitality, conferencing, or operations management
- Strong understanding of event logistics and operational planning
- Experience managing teams and coordinating multiple priorities
- Knowledge of health and safety, fire safety, and compliance requirements
- Excellent communication and stakeholder management
Venue Operations Manager in City of Westminster employer: Wild Berry Associates
Join a dynamic and fast-growing premium brand as a General Manager, where your ambition and drive for ownership will be rewarded. Our work culture fosters autonomy and accountability, allowing you to manage operations at a five-star standard while enjoying opportunities for professional growth and development. Located in a vibrant area, we offer a supportive environment that values exceptional service and teamwork, making it an ideal place for those seeking a meaningful and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Venue Operations Manager in City of Westminster
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Wild Berry Associates and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Venue Operations Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Wild Berry Associates that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Wild Berry Associates.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Wild Berry Associates get a sense of who you are beyond your experience!
How to prepare for a job interview at Wild Berry Associates
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Wild Berry Associates and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
