Legacies and Appeals Manager in City of Westminster
Legacies and Appeals Manager

Legacies and Appeals Manager in City of Westminster

City of Westminster Full-Time 42000 - 42000 ÂŁ / year (est.) Home office (partial)
WIGMORE HALL

At a Glance

  • Tasks: Lead fundraising efforts through legacies and individual giving appeals at Wigmore Hall.
  • Company: Join the prestigious Wigmore Hall, celebrating 125 years of musical excellence.
  • Benefits: Enjoy 22 days annual leave, private health insurance, and hybrid working options.
  • Other info: Be part of a dedicated team with opportunities for training and professional development.
  • Why this job: Make a real impact in fundraising while advancing your career in a vibrant cultural setting.
  • Qualifications: Proven experience in individual fundraising and excellent relationship-building skills required.

The predicted salary is between 42000 - 42000 ÂŁ per year.

Salary: ÂŁ42,000

Contract type: Permanent. While this role is advertised as full-time, we are open to discussing part‑time arrangements for the right candidate.

Responsible to: Artistic and Executive Director, Wigmore Hall

Directly responsible to: Head of Development and Marketing

Works closely with: Head of Membership and Appeals

Benefits:

  • 22 days’ annual leave plus bank holidays
  • Private health insurance (after 6 months)
  • Employee Assistance Programme
  • Training and development opportunities
  • Hybrid working

ABOUT THE ROLE

As we celebrate our 125th anniversary, Wigmore Hall is embarking on an exciting new phase of fundraising, and we are seeking a highly motivated and strategic Legacies and Appeals Manager to join our team. In this pivotal role, you will secure support via legacies and individual giving appeals, meet ambitious annual fundraising goals and continue the growth of The Director’s Fund. The role will drive the acquisition of new donors, cultivate key relationships, and provide exceptional stewardship to our growing community of supporters. The ideal candidate will be results‑driven, with a proven track record in individual giving and a proactive, personable approach to building donor relationships. You’ll be part of a dedicated team working to raise the funds that make everything taking place in this prestigious Hall possible. This is a fantastic opportunity for a driven individual to make a tangible impact, contributing to Wigmore Hall’s continued success and growth, whilst advancing your career in fundraising.

MAIN DUTIES AND RESPONSIBILITIES

LEGACIES

  • Lead the implementation of Wigmore Hall’s legacy giving strategy, aligned with overall fundraising priorities.
  • Engage and steward legacy pledgers, managing their relationship with Wigmore Hall.
  • Manage relationships with legators’ families and executors, ensuring they are stewarded at the highest level, and legacy gifts are acknowledged appropriately.
  • Liaise with solicitors, ensuring excellent communication between them and Wigmore Hall.
  • Manage a programme of activity and communications for legacy pledgers and prospective legators, including management of the Wigmore Society and our legacy events.
  • Work with Marketing and Publications departments to develop new materials to promote legacy giving.
  • Manage in‑memory giving.
  • Embed legacy messaging across wider fundraising activity, ensuring supporters at all levels are given opportunities to consider leaving a gift in their will.
  • Act as an internal ambassador for legacy giving, supporting colleagues to feel confident initiating legacy conversations where appropriate.
  • Be conversant with legacy law, Inheritance Tax rules and sector developments.

APPEALS

  • Shape and deliver compelling individual giving campaigns and appeals, including the Hall’s Audience Fund and Gift Aid appeals, as well as additional targeted and bespoke initiatives that inspire support.
  • Take ownership of appeals activity end‑to‑end, ensuring campaigns are effectively planned and delivered, and contribute to agreed income targets.
  • Contribute to strategies that attract new donors and deepen relationships with existing supporters, identifying opportunities to expand our reach and grow and diversify the supporter base.
  • Monitor and evaluate campaign performance, improving engagement and maximising income over time.

COMMUNICATION AND REPORTING

  • Act as the primary point of contact for legacy enquiries and oversee the effective management of legacy gifts from notification through to receipt.
  • Ensure accurate and up‑to‑date records of donors, legacy enquiries, pledges and gifts are maintained on the CRM system (Tessitura).
  • Produce regular reports on legacy and individual giving activity, income and pipeline.
  • Oversee legacy income forecasting and contribute to reporting as required.
  • Ensure that all fundraising activities comply with relevant legislation, GDPR and the Fundraising Regulator’s Code of Practice.

PERSON SPECIFICATION

  • A proactive, confident, and personable approach to building relationships and securing new financial support.
  • Experience in face‑to‑face individual fundraising, with a strong track record of acquiring new donors (ideally legacy donors) and/or managing appeals.
  • Excellent interpersonal and communication skills, with the ability to engage donors and stakeholders at all levels.
  • Strong attention to detail and the ability to create tailored, strategic plans.
  • A passion for fundraising and a commitment to delivering exceptional donor experiences.
  • Experience using CRM systems (ideally Tessitura) to manage donor data and track progress.
  • High standard of computer literacy.
  • Positive team player with a willingness to collaborate and a professional, solution‑focused attitude.
  • Accountable for own responsibilities.

Working hours are Monday – Friday, 10am – 6pm. Evening and weekend work will be required with time off in lieu given.

Legacies and Appeals Manager in City of Westminster employer: WIGMORE HALL

Wigmore Hall is an exceptional employer that offers a vibrant and supportive work culture, perfect for those passionate about fundraising in the arts. With a commitment to employee growth through training and development opportunities, alongside benefits like private health insurance and hybrid working arrangements, this role as Legacies and Appeals Manager provides a unique chance to make a meaningful impact while advancing your career in a prestigious environment. Join us in celebrating our 125th anniversary and be part of a dedicated team that drives the success of this iconic venue.
WIGMORE HALL

Contact Detail:

WIGMORE HALL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Legacies and Appeals Manager in City of Westminster

✨Tip Number 1

Network like a pro! Get out there and connect with people in the fundraising world. Attend events, join online forums, and don’t be shy about reaching out to current employees at Wigmore Hall. A friendly chat can open doors!

✨Tip Number 2

Show your passion for fundraising! When you get the chance to speak with someone from Wigmore Hall, let your enthusiasm shine through. Share your ideas on how you can contribute to their legacy giving strategy and individual appeals.

✨Tip Number 3

Prepare for interviews by researching Wigmore Hall’s history and current projects. Be ready to discuss how your experience aligns with their goals, especially around securing new donors and managing appeals. Knowledge is power!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the exciting fundraising phase at Wigmore Hall.

We think you need these skills to ace Legacies and Appeals Manager in City of Westminster

Fundraising Strategy Development
Individual Giving Campaigns
Relationship Management
Legacy Giving Knowledge
Communication Skills
CRM System Proficiency (Tessitura)
Attention to Detail
Interpersonal Skills
Data Management
Campaign Performance Monitoring
Donor Stewardship
Problem-Solving Skills
Team Collaboration
Report Production

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Legacies and Appeals Manager role. Highlight your experience in individual giving and relationship building, as these are key aspects of the job. We want to see how your skills align with our mission at Wigmore Hall!

Show Your Passion: Let your enthusiasm for fundraising shine through in your application. Share specific examples of how you've made an impact in previous roles, especially in securing new donors or managing appeals. We love candidates who are genuinely excited about making a difference!

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where appropriate and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’re the right fit for this role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Wigmore Hall!

How to prepare for a job interview at WIGMORE HALL

✨Know Your Legacy Giving

Familiarise yourself with legacy giving strategies and the specific goals of Wigmore Hall. Be prepared to discuss how you can contribute to their fundraising efforts and share examples from your past experiences that demonstrate your success in securing legacy donations.

✨Showcase Your Relationship-Building Skills

This role is all about building relationships, so come ready to share stories of how you've successfully engaged and stewarded donors in the past. Highlight your interpersonal skills and how you approach nurturing long-term relationships with supporters.

✨Be Data Savvy

Since managing donor data is crucial, brush up on your experience with CRM systems, especially Tessitura if you have it. Be ready to discuss how you've used data to track progress and improve fundraising campaigns in previous roles.

✨Prepare for Campaign Discussions

Think about compelling individual giving campaigns you've led or been a part of. Be prepared to discuss your approach to planning and executing these campaigns, as well as how you measure their success and adapt strategies based on performance.

Legacies and Appeals Manager in City of Westminster
WIGMORE HALL
Location: City of Westminster

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>