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- Tasks: Be the friendly face of our hospital, greeting visitors and managing calls.
- Company: Join a compassionate team dedicated to making a difference in the community.
- Benefits: Gain valuable experience with full training provided and a supportive work environment.
- Why this job: Make a real impact by helping patients and ensuring smooth operations.
- Qualifications: Good communication, IT skills, and a caring attitude are essential.
- Other info: Perfect for those looking to start a career in healthcare or administration.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a caring & compassionate individual with a passion for making a real difference to people's lives in the local community. As the receptionist, you are the first port of call & you represent the trust & our values. It is the responsibility of each receptionist to assist in the smooth running of the Hospital & its Reception area.
Duties will include:
- Switchboard
- Greeting & directing visitors to the site
- General reception duties
- Taking telephone enquiries and directing them to the relevant departments
- Ensuring all visitors are welcomed and signposted accordingly
- Meeting/clinic room bookings
- Incoming & outgoing post
- Reporting of estates/building issues
- General administration work
A professional and sensitive manner is required as the post holder will be liaising with patients daily, requiring courtesy, discretion, and confidentiality always, to project a positive, efficient, and friendly image to our patients and other professionals who may contact us either in person or via the telephone, always ensuring continuity of service.
The successful applicant should be welcoming, possess good communication, literacy, numeracy, & IT skills, as well as good organisational skills & be able to work accurately & methodically as part of a team or on your own. Proficiency in Microsoft Office & Microsoft Excel is essential. Previous experience of working within an NHS environment is desirable but not essential, as full training will be provided.
Receptionist - Cromwell House in Winchester employer: Wight Healthcare
Contact Detail:
Wight Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Cromwell House in Winchester
✨Tip Number 1
Make sure to research Cromwell House and its values before your interview. We want to see that you genuinely care about making a difference in the community, so be ready to share how your passion aligns with our mission.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients and visitors. We recommend role-playing common scenarios with a friend to boost your confidence and ensure you can handle inquiries with courtesy and discretion.
✨Tip Number 3
Show off your IT skills! Brush up on Microsoft Office and Excel, as these are essential for the role. We suggest creating a small project or document to demonstrate your proficiency, which you can bring along to your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're proactive and serious about joining our team at Cromwell House.
We think you need these skills to ace Receptionist - Cromwell House in Winchester
Some tips for your application 🫡
Show Your Caring Side: Since we're looking for someone who’s compassionate, make sure to highlight any experiences where you've made a difference in someone's life. Whether it's volunteering or just being there for friends, let us see that caring nature shine through!
Be Professional and Friendly: As the first point of contact, it’s crucial to project a positive image. Use a warm tone in your application and mention any customer service experience you have. We want to know how you can make our patients feel welcomed and valued.
Highlight Your Skills: We need someone with good communication, IT, and organisational skills. Don’t forget to mention your proficiency in Microsoft Office and Excel. List any relevant skills clearly so we can see how you fit into our team!
Apply Through Our Website: To make things easier for both of us, please apply through our website. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Wight Healthcare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist at Cromwell House. Familiarise yourself with the key duties like greeting visitors, managing the switchboard, and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference in the community.
✨Showcase Your Communication Skills
As a receptionist, you'll be the first point of contact for patients and visitors. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've effectively communicated in previous roles, especially in sensitive situations, to highlight your ability to maintain courtesy and discretion.
✨Demonstrate Compassion and Professionalism
Since this role requires a caring and compassionate approach, think of instances where you've made a positive impact on someone's experience. Share these stories during your interview to illustrate your empathy and commitment to providing excellent service, which aligns with the trust's values.
✨Brush Up on IT Skills
Proficiency in Microsoft Office and Excel is essential for this position. Before your interview, take some time to refresh your skills in these applications. You could even mention specific tasks you've completed using these tools, showing that you're ready to hit the ground running and contribute to the smooth running of the hospital.