Receptionist - Community Mental Health in Portsmouth

Receptionist - Community Mental Health in Portsmouth

Portsmouth Full-Time 20250 - 24750 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the welcoming face of our Mental Health Services and support service users.
  • Company: Join a compassionate team dedicated to mental health in Portsmouth.
  • Benefits: Flexible hours, supportive environment, and the chance to make a real difference.
  • Other info: Opportunities for full-time or part-time roles across various sites.
  • Why this job: Help create positive experiences for those seeking mental health support.
  • Qualifications: Friendly, organised, and compassionate individuals who enjoy helping others.

The predicted salary is between 20250 - 24750 £ per year.

Be the welcoming face of our Mental Health Services!


Are you a friendly, organised, and compassionate individual who enjoys helping others? We're looking for a Mental Health Receptionist to join our dedicated Business Administration Support Team and play a vital role in supporting our mental health services across Portsmouth.


Based across our sites at St Mary's Community Health Campus and St James' Hospital, you'll be the first point of contact for service users, carers, visitors, and colleagues, helping to create a positive and professional experience for everyone who accesses our services.


This is a fantastic opportunity to join our supportive teams where your contribution will make a real difference every day.


The hours are flexible for this post, full time or part time will be considered.


Hampshire and Isle of Wight Healthcare Mental Health Services within Portsmouth and Southeast Hampshire division cover a variety of different services including inpatient facilities for both adults and older persons, community services including rehab, crisis and health and wellbeing, and learning disabilities.


Based across St Marys Community Health Campus and/or St James Hospital.

Receptionist - Community Mental Health in Portsmouth employer: Wight Healthcare

Wight Healthcare is an exceptional employer, offering a nurturing and collaborative work culture that prioritises the well-being of both employees and clients. Located in the serene setting of Netley Marsh, our team enjoys excellent professional development opportunities while making a meaningful impact on the lives of individuals with learning disabilities. Join us to be part of a compassionate community dedicated to holistic care and personal growth.

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Contact Details:

Wight Healthcare Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Receptionist - Community Mental Health in Portsmouth

Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Wight Healthcare.

Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Wight Healthcare.

Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like Wight Healthcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Receptionist - Community Mental Health in Portsmouth

Customer Service Skills
Organisational Skills
Compassion
Communication Skills
Interpersonal Skills
Attention to Detail
Flexibility

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Wight Healthcare.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Wight Healthcare.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Wight Healthcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Wight Healthcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at Wight Healthcare

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Wight Healthcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!