At a Glance
- Tasks: Provide top-notch admin support and enhance patient experience in outpatient services.
- Company: Join a dedicated NHS team focused on quality healthcare in Hampshire & Isle of Wight.
- Benefits: Gain valuable experience, work in a supportive environment, and contribute to community health.
- Other info: Flexible role with opportunities to adapt and grow within the NHS.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: Strong customer service skills and a passion for helping others.
The predicted salary is between 23615 - 25674 £ per year.
To provide a quality administration service for Elective Services. To provide support to the outpatient services. This role expects excellent customer service and patient experience. To work in compliance with the Trust Access Policy and NHS Referral to Treatment guidelines. To work with Electronic Referral System to ensure smooth operation of bookings into all services. This role will expect the holder to be able to flex between services and the needs of the services.
Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.
Administration Assistant in Pennington employer: Wight Healthcare
As an Administration Assistant within the Hampshire & Isle of Wight NHS system, you will be part of a dedicated team committed to delivering exceptional patient care and support. Our work culture prioritises collaboration and flexibility, ensuring that you can adapt to the diverse needs of outpatient services while benefiting from ongoing professional development opportunities. With a strong focus on employee well-being and a commitment to quality service, we offer a rewarding environment where your contributions truly make a difference in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant in Pennington
✨Tip Number 1
Network like a pro! Reach out to people in the Hampshire & Isle of Wight NHS system. A friendly chat can open doors and give you insights into the role that you won’t find on the job description.
✨Tip Number 2
Prepare for the interview by practising common questions related to administration and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your flexibility! Be ready to discuss how you can adapt to different services and needs. Highlight any past experiences where you’ve successfully juggled multiple tasks or roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administration Assistant in Pennington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administration Assistant role. Highlight your relevant experience in providing quality administration services and excellent customer service, as these are key for us at StudySmarter.
Showcase Your Skills:Don’t forget to mention your familiarity with electronic systems, especially if you’ve worked with referral systems before. We love seeing candidates who can demonstrate their ability to adapt and flex between different services.
Follow the Guidelines:Be sure to read through the job description carefully and align your application with the Trust Access Policy and NHS Referral to Treatment guidelines. This shows us that you understand the importance of compliance in this role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wight Healthcare
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Administration Assistant in Elective Services. Familiarise yourself with the NHS Referral to Treatment guidelines and the Trust Access Policy, as these will likely come up during your interview.
✨Showcase Your Customer Service Skills
Since this role emphasises excellent customer service and patient experience, prepare examples from your past experiences where you've demonstrated these skills. Think about how you handled difficult situations or went above and beyond for a customer.
✨Be Ready to Discuss Flexibility
This position requires the ability to flex between services. Be prepared to discuss how you've adapted to changing circumstances in previous roles. Highlight your problem-solving skills and willingness to take on new challenges.
✨Familiarise Yourself with Electronic Systems
As you'll be working with the Electronic Referral System, it’s beneficial to have a basic understanding of how such systems operate. If you have experience with similar software, be ready to talk about it and how it can help streamline operations.
