At a Glance
- Tasks: Provide top-notch admin support for outpatient services and ensure smooth booking operations.
- Company: Join a dedicated NHS team focused on quality patient care.
- Benefits: Gain valuable experience, work in a supportive environment, and contribute to community health.
- Other info: Open to applicants from the Hampshire & Isle of Wight NHS system only.
- Why this job: Make a real difference in patient experiences while developing your administrative skills.
- Qualifications: Strong customer service skills and a passion for helping others.
The predicted salary is between 23615 - 25674 £ per year.
To provide a quality administration service for Elective Services. To provide support to the outpatient services. This role expects excellent customer service and patient experience. To work in compliance with the Trust Access Policy and NHS Referral to Treatment guidelines. To work with Electronic Referral System to ensure smooth operation of bookings into all services. This role will expect the holder to be able to flex between services and the needs of the services.
Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.
Administration Assistant in Lymington employer: Wight Healthcare
As an Administration Assistant within the NHS, you will be part of a dedicated team committed to delivering exceptional patient care and support. Our work culture prioritises collaboration and professional development, offering numerous opportunities for growth within the healthcare sector. Located in the beautiful Hampshire & Isle of Wight region, we provide a supportive environment that values your contributions and fosters a sense of community among staff.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant in Lymington
✨Tip Number 1
Network like a pro! Reach out to people in the Hampshire & Isle of Wight NHS system. A friendly chat can open doors and give you insights into the role that you won't find in the job description.
✨Tip Number 2
Prepare for the interview by practising common questions related to administration and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your flexibility! Be ready to discuss how you can adapt to different services and needs. Highlight any past experiences where you've successfully juggled multiple tasks or roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administration Assistant in Lymington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Administration Assistant. We want to see how you can provide that quality administration service and support outpatient services!
Show Off Your Customer Service Skills:Since this role is all about excellent customer service and patient experience, don’t forget to include examples of how you've delivered top-notch service in previous roles. We love to see real-life stories that demonstrate your ability to connect with people.
Familiarise Yourself with Relevant Policies:Take a moment to brush up on the Trust Access Policy and NHS Referral to Treatment guidelines. Mentioning your understanding of these in your application will show us that you're serious about compliance and ready to hit the ground running.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Wight Healthcare
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Administration Assistant in Elective Services. Familiarise yourself with the NHS Referral to Treatment guidelines and the Trust Access Policy, as these will likely come up during your interview.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you've provided outstanding support. Think about how you can demonstrate your ability to enhance patient experience and handle queries effectively.
✨Be Ready to Discuss Flexibility
This position requires you to adapt to different services and their needs. Be prepared to discuss times when you've successfully managed multiple tasks or adapted to changing priorities in a previous job.
✨Familiarise Yourself with Electronic Systems
As you'll be working with the Electronic Referral System, it’s beneficial to have a basic understanding of how such systems operate. If you have experience with similar software, be ready to talk about it and how it helped streamline operations.
