At a Glance
- Tasks: Deliver maintenance and repairs on access control systems in social housing.
- Company: Join the Wiggett Group, a leader in Fire & Security services.
- Benefits: Competitive salary, career growth, and hands-on experience in the field.
- Other info: Work independently with opportunities for professional development.
- Why this job: Make a difference in residents' lives while solving real-world security challenges.
- Qualifications: Experience in security systems and strong problem-solving skills required.
The predicted salary is between 33750 - 41250 £ per year.
About the Role
The Wiggett Group is seeking an experienced Access Control Service Engineer to deliver planned servicing, reactive maintenance, and fault repairs across our social housing contracts in London. This role is heavily service and maintenance focused, working on live occupied properties, ensuring access control systems remain fully operational, compliant, and safe for residents. You will be responsible for diagnosing faults, carrying out repairs, and maintaining a high standard of customer service while representing the Wiggett Group on site. This is an excellent opportunity for an engineer who enjoys problem-solving, working autonomously in the field, and developing their career within a growing Fire & Security division.
Key Responsibilities
- Carry out planned servicing and preventative maintenance of access control systems
- Diagnose and rectify faults on access control systems as part of reactive works
- Attend emergency call-outs to restore system functionality promptly
- Work on associated systems where required, including:
- Door entry & intercom systems
- Magnetic locks, strikes, keypads, fobs & proximity readers
- Basic CCTV and intruder alarm interfaces
- Ensure all works are completed in line with manufacturer guidelines, industry standards, and health & safety regulations
- Test systems following repairs or servicing to confirm full operation
Requirements
- Proven experience as a Security / Access Control Service Engineer
- Strong background in fault finding, servicing, and reactive maintenance
- Hands-on experience with access control systems (standalone & networked)
- Knowledge of health & safety practices and site working in occupied properties
- Ability to work independently and manage your own daily workload
- Strong customer service and communication skills
- Experience working within social housing or local authority contracts
- Full UK driving licence
Desirable (but not essential):
- City & Guilds, NVQ, or equivalent Security Systems qualification
Security Engineer (Access Control) employer: Wiggett Group
Wiggett Group is an exceptional employer located in Brentwood, offering a vibrant work culture that prioritises safety, quality, and continuous improvement. Employees benefit from robust professional development opportunities and a supportive team environment, making it an ideal place for those looking to grow their careers in electrical services while contributing to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Security Engineer (Access Control)
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Engineer (Access Control). Plus, you can showcase your passion and familiarity with the latest trends!
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Wiggett Group. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Wiggett Group
Don’t forget to apply for the Security Engineer (Access Control) role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Wiggett Group.
We think you need these skills to ace Security Engineer (Access Control)
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Wiggett Group. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Wiggett Group.
How to prepare for a job interview at Wiggett Group
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Wiggett Group.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Wiggett Group.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Wiggett Group.
