At a Glance
- Tasks: Join us as a Recovery Officer to help collect vital debts for our community.
- Company: Wigan Council, dedicated to building a diverse and inclusive workforce.
- Benefits: Competitive salary, 37-hour work week, and a chance to make a real difference.
- Other info: Temporary role for 18 months with excellent career development opportunities.
- Why this job: Be part of a team that impacts local lives and supports community growth.
- Qualifications: Experience in debt recovery and strong negotiation skills required.
The predicted salary is between 29540 - 32597 £ per year.
Priority Candidates will be considered in the first instance.
Salary: Grade 6, £29,540 - £32,597 per annum. 37 hours per week. Temporary for 18 Months.
We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!
Your role:
As a Recovery Officer you will participate in the collection of all Civil and Sundry Debts on behalf of the Council by utilising all appropriate recovery and enforcement options. The debt relates to the following categories: housing benefit, adult social care, public bodies, Wigan schools, trade, domestic and voluntary sector customer groups.
About you:
You will need to have experience of working in a Debt Recovery environment with a knowledge and understanding of County Court case management, procedures and protocols. You will need to be able to plan, organise and prioritise a portfolio of debt cases and have high level negotiation skills.
About us:
The Financial Transactions Team collect in excess of £140m of income on an annual basis. You will work closely with other Council Services to ensure that service debt is accurate and recovered on a timely basis. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our two place missions: create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.
To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licenced sponsor.
Wigan Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. Safeguarding is everyone's responsibility. As part of this commitment, Wigan Council operates robust Safer Recruitment procedures.
If you would like to know more about this exciting opportunity, please contact Peter Bates, The Income Recovery Manager at P.Bates@wigan.gov.uk.
Interview dates:
- Priority Candidates: Week Commencing 7th September 2026
- All other Candidates: Week Commencing 14th September 2026
Recovery Officer in Wigan employer: Wigan Council
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