At a Glance
- Tasks: Support the prevention of homelessness and provide practical and emotional support to clients.
- Company: Wigan Council, awarded ‘Overall Council of the Year’ for excellence in public service.
- Benefits: Join a passionate team with opportunities for professional growth and community impact.
- Why this job: Make a real difference in people's lives by tackling homelessness in your community.
- Qualifications: Strong communication skills and a passion for helping others are essential.
- Other info: Collaborative environment focused on innovative solutions and positive outcomes.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
You will play an important part in supporting the prevention of homelessness across the borough. You will hold a caseload, working closely with your customers to prevent or relieve the challenges they face, working with a range of customers. You will build up an effective rapport with customers, taking an asset-based approach to identifying the root cause of homelessness, and ensuring a holistic approach to meeting any support needs to help customers sustain future accommodation. You will provide practical and emotional support to people who are facing homelessness, applying the legislation with a significant focus around prevention. You will help your customers recognise and address any support needs, and assist them to achieve long term, sustainable housing. You will collaborate with a range of partner agencies to build solid relationships leading to excellent outcomes for your clients. You will take a proactive approach to promoting awareness of homelessness and identifying any new opportunities amongst wider services to prevent homelessness.
Skills & Experience
Passionate about tackling homelessness, you will use your excellent communication skills to build and develop great relationships across a variety of stakeholders. You will be a highly motivated, caring individual with an ability to inspire others. You will have knowledge of the Homeless Reduction Act, and also Wigan Council's commitment to improving outcomes for our residents. You will be proactive in your approach, exploring opportunities, and identifying challenges, linking in with other Local Authorities to develop best practice. You will demonstrate positivity and commitment when faced with complex and challenging circumstances with a clear focus on achieving the best outcomes possible for your client group.
About Wigan Council
Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or ‘unbroken’ between the supporting organisations.
Progress with Unity Plan
The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.
The Homeless Solutions Team
The Homeless Solutions Team focuses on prevention of homelessness, taking a flexible and innovative approach, working in collaboration with wider services such as accommodation providers, safeguarding services, hospitals and charities.
Homelessness Solutions Officer in Wigan employer: Wigan Council
Contact Detail:
Wigan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Solutions Officer in Wigan
✨Tip Number 1
Network like a pro! Get out there and connect with people in the homelessness sector. Attend local events, workshops, or even online webinars. Building relationships can open doors to opportunities that aren’t advertised.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers or during interviews, share your personal experiences or stories that fuel your commitment to tackling homelessness. It’ll make you stand out as someone who truly cares.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to organisations you admire, like Wigan Council, and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land the job.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you prepare for interviews and improve your chances of landing that Homelessness Solutions Officer role. Check it out and get ahead of the game!
We think you need these skills to ace Homelessness Solutions Officer in Wigan
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for tackling homelessness shine through. We want to see how much you care about making a difference in people's lives and how that aligns with our mission at Wigan Council.
Tailor Your Application: Make sure to tailor your application to the specific role of Homelessness Solutions Officer. Highlight your relevant experience and skills, especially those related to communication and collaboration, as these are key to building relationships with customers and partner agencies.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the role and our values right there.
How to prepare for a job interview at Wigan Council
✨Know Your Legislation
Make sure you brush up on the Homeless Reduction Act and any relevant local policies. Being able to discuss these confidently will show your understanding of the legal framework surrounding homelessness, which is crucial for the role.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent communication abilities. Think about times when you've built rapport with clients or stakeholders, as this is key in a role that requires collaboration and support.
✨Demonstrate Your Passion
Be ready to share why you're passionate about tackling homelessness. This could be personal experiences or insights into the challenges faced by those at risk. Authenticity can really resonate with interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to homelessness. Practise your responses to demonstrate your proactive approach and problem-solving skills, showing that you can think on your feet.