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- Tasks: Troubleshoot IT queries and support new digital services.
- Company: Local authority in Wigan with a focus on community support.
- Benefits: Gain practical experience, receive training, and develop essential IT skills.
- Why this job: Kickstart your IT career with hands-on experience in a supportive environment.
- Qualifications: Strong communication skills and a willingness to learn; no prior IT knowledge needed.
- Other info: Dynamic workplace with opportunities for growth and development.
A local authority in Wigan is seeking a Digital Support and Delivery Apprentice to be part of their IT service support team, ensuring efficient IT operations. The role involves troubleshooting queries, maintaining documentation, and facilitating new IT services. No prior IT knowledge is necessary as training will be provided, although familiarity with Microsoft technology is preferred. Strong communication skills and self-prioritization are essential for success. This apprenticeship offers practical experience within a dynamic organizational environment.
Future-Ready IT Support & Delivery Apprentice in Wigan employer: Wigan Council
Contact Detail:
Wigan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Future-Ready IT Support & Delivery Apprentice in Wigan
✨Tip Number 1
Get to know the company! Research the local authority in Wigan and understand their IT services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common IT support scenarios with friends or family. This will boost your confidence and prepare you for real-life troubleshooting queries.
✨Tip Number 3
Show off your self-prioritisation skills! Think about how you would manage multiple IT tasks at once. During interviews, share examples of how you've successfully juggled responsibilities in the past, even if it's from school or personal projects.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're proactive and ready to take the first step towards a future-ready career in IT support.
We think you need these skills to ace Future-Ready IT Support & Delivery Apprentice in Wigan
Some tips for your application 🫡
Show Your Enthusiasm: Let us see your passion for IT! Even if you don’t have prior experience, share why you’re excited about this apprenticeship and how you want to grow in the field.
Tailor Your Application: Make sure to customise your application to highlight any relevant skills or experiences, even if they’re not directly IT-related. We love seeing how your unique background can bring value to our team!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Wigan Council
✨Know Your Tech Basics
Even if you don't have prior IT knowledge, it’s a good idea to brush up on basic IT concepts and Microsoft technologies. Familiarity with common software like Word and Excel can give you a leg up in the interview.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would help someone with a tech issue, so think of examples from your past experiences.
✨Demonstrate Self-Prioritisation
Be ready to discuss how you manage your time and tasks. Think of situations where you had to prioritise effectively, whether in school or personal projects, and share those examples during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the apprenticeship and the team you'll be working with. This shows your interest in the role and helps you understand if it's the right fit for you.
