Wigan Council is seeking a Customer Service Advisor to join the busy Customer Service team. You will handle enquiries across Housing Benefits, Council Tax, Financial Assessments and Business Rates, providing frontline support via calls, emails and webchat/WhatsApp.
Working in a dynamic environment, you will ensure accurate information capture in systems and deliver an excellent first contact resolution for residents of the Borough.
#J-18808-Ljbffr
Frontline Resident Services Advisor in Wigan employer: Wigan Council
Wigan's Duty and Assessment Service is an exceptional employer, offering social workers a unique opportunity to make a meaningful impact while enjoying a supportive and inclusive work culture. With a focus on professional growth, flexible working arrangements, and a commitment to high-quality practice, employees are empowered to build strong relationships with children and families, ensuring positive outcomes. Join us in a service that values kindness, reflection, and collaboration, where your contributions are recognised and rewarded.
