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- Tasks: Carry out crematorium operations and provide support to grieving families with compassion.
- Company: Wigan Council, awarded 'Overall Council of the Year' for excellence in public service.
- Benefits: Generous annual leave, career pathways, pension scheme, and 24/7 wellbeing support.
- Why this job: Make a meaningful impact in your community while developing your skills in a supportive environment.
- Qualifications: Must hold a current Cremation Technician proficiency certificate.
- Other info: Flexible working patterns and opportunities for professional development.
The predicted salary is between 30000 - 42000 £ per year.
Priority Candidates will be considered in the first instance.
Cemetery Road, Wigan, WN3 4NN
37 hours per week
Permanent
We are on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!
Your role:
- You will carry out a full range of duties to effectively deliver crematorium-based operations including cremating and the delivery of the grounds maintenance.
- Be sensitive to the needs of grieving families dealing with bereavement.
- Be available to cover for other colleagues in the service including cemetery duties and office duties.
- You will provide exceptional customer service, be adept at dealing with a range of customers, and be the ‘eyes and ears’ of the Council when working in the borough.
- You will lead by example and motivate others to work to collective goals and actively seek ways to improve the service, suggesting new ways of working and embracing change.
- Some weekend work is required on a rota basis.
About you:
- A flexible individual is required to fill a vacancy at Wigan Crematorium to carry out a full range of duties to effectively deliver crematorium-based operations including cremation, interment and scattering of ashes.
- Day to day liaison with stakeholders, operational upkeep and reporting, and the delivery of the ground’s maintenance service in accordance with instructions and agreed procedures.
- The role calls for the individual to work flexibly as part of a team with some out of normal hours work and some weekend duties included in the job role.
- If you are interested, you will have to possess a current Cremation Technician proficiency certificate by one of the accredited bodies.
About us:
Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.
We offer a range of excellent staff benefits which include:
- From 25 to 32 days annual leave: linked to length of service and grade.
- Additional Annual leave scheme: buy up to 10 days additional annual leave.
- Career Pathways: step up in your career or move into a specialist area.
- Pension scheme available.
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees and family.
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways.
- A flexible approach to service delivery.
Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits.
To be appointed to this role you must be able to prove your right to work in the UK.
Interview date: Thursday 12th February 2026.
Crematorium Technician in Wigan employer: Wigan Council
Contact Detail:
Wigan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crematorium Technician in Wigan
✨Tip Number 1
Get to know the Council's values and mission. When you walk into that interview, show us how your personal values align with theirs. It’s all about making a connection and demonstrating that you’re not just looking for any job, but this job!
✨Tip Number 2
Practice your customer service skills! As a Crematorium Technician, you'll be dealing with grieving families. We recommend role-playing scenarios with friends or family to get comfortable with sensitive conversations. This will help you shine during the interview.
✨Tip Number 3
Be ready to discuss your flexibility and teamwork. The role requires covering for colleagues and working weekends. Share examples of how you've adapted in previous jobs and how you’ve worked well in a team. We love hearing about real experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of #TeamWigan. Let’s make this happen together!
We think you need these skills to ace Crematorium Technician in Wigan
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about becoming a Crematorium Technician and how you can contribute to our community.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We love seeing how your background aligns with the duties mentioned in the job description, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and your key points stand out. This helps us get to know you better!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Wigan Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Crematorium Technician. Familiarise yourself with the cremation process, grounds maintenance, and how to support grieving families. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Empathy and Sensitivity
Given the nature of the job, it's crucial to demonstrate your ability to handle sensitive situations. Prepare examples from your past experiences where you've shown empathy, especially in challenging circumstances. This will highlight your suitability for working with grieving families and your commitment to exceptional customer service.
✨Be Ready to Discuss Teamwork
The role requires flexibility and teamwork, so be prepared to discuss how you work well with others. Think of specific instances where you've collaborated effectively or led a team towards a common goal. This will showcase your leadership qualities and your ability to motivate others, aligning with the Council's values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the Council’s future plans. This shows your enthusiasm and interest in being part of their journey. You might ask about opportunities for professional development or how they measure success in the role, which can also give you a better understanding of what to expect.
