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- Tasks: Support individuals aged 50+ with health and wellbeing in a person-centred environment.
- Company: Wigan Council, awarded 'Overall Council of the Year' for excellence in public service.
- Benefits: Flexible working patterns, training opportunities, and exclusive rewards for hard work.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive team.
- Qualifications: Energetic, compassionate, and excellent listening skills; experience in care is a plus.
- Other info: Join a family-like team in a modern, calming environment focused on meaningful outcomes.
The predicted salary is between 17286 - 18124 £ per year.
Priority Candidates will be considered in the first instance
Etherstone day Centre
Salary: Grade 4, £17,286 – £18,124 per annum. £13.26 – £13.90 per hour
25 hours per week
We\’re on a journey to build a workforce reflective of our Borough.
We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!
Your role:
A rewarding role that sees you part of a committed team that maintains health and wellbeing and reduces decline of our customers (aged 50+) with a critical diagnosis including dementia. Open Monday to Friday we provide all the activities and support required to offer a person-centred setting that is focussed on both mental and physical health. We achieve outcomes for our customers regardless of abilities or barriers and include them as much as possible whilst being a point of support for family and carers.
Necessary training will be available for you to complete your role and develop skills and knowledge.
About you:
An ideal member of our team would be energetic and not afraid to take risks, enjoying their role with a sense of humour. They would work in a busy, quick changing setting and not be phased by emergencies or incidents.
Being responsible for you own development and ensure you have the competency to complete your role to a high standard. Compassionate and calm and an excellent listener to customers and their loved ones. Expected to support out in the community and have a willingness to be flexible on occasional out of hour activities or events.
About us:
Wigan Council has been voted \’Overall Council of the Year\’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or \’unbroken\’ between the supporting organisations.
The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.
Etherstone is known for its family feel, likened to a home from home. A safe, calming yet modern environment that reduces anxiety and reassures carers and family. We support individuals with dementia as young as 55 and over 100 and cater to all their likes, preferences and goals.
Our outcomes are often small but meaningful but also big achievements. An important support system for the customer and their families. Committed to making a difference in peoples lives as well as helping them maintain the small things that are truly important and make them who they are.
Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.
To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview – GOV.UK (www.gov.uk)
Prove your right to work to an employer
For further information, please contact Julie or Helen on 01942 671919.
Priority Candidates Interview date: Monday 3rd November 2025
Interview date: Tuesday 4th November 2025
This role is subject to an Enhanced Disclosure Procedure plus Adult barred list check
The employer is committed to safeguarding
To view the details relating to this position, please click the links below:
Support Worker employer: Wigan Council
Contact Detail:
Wigan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the support work field. A personal recommendation can really give you an edge.
✨Tip Number 2
Prepare for your interview by researching the organisation and its values. Show us that you understand what it means to be part of a team that makes a difference in people's lives.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you!
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Support Worker role. We want to see your personality shine through, so don’t be shy about sharing relevant stories!
Show Your Compassion: In your written application, emphasise your compassionate nature and ability to connect with others. We’re looking for someone who can genuinely support our customers and their families, so let us know how you’ve done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Use bullet points if it helps convey your message better – we’re all about making things straightforward!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wigan Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Support Worker. Familiarise yourself with the specific needs of customers aged 50+ and how to support those with dementia. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Compassion
During the interview, highlight your compassionate nature and ability to listen. Share examples from your past experiences where you've made a difference in someone's life, especially in challenging situations. This will demonstrate that you embody the qualities they are looking for in a team member.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Prepare by thinking of specific instances where you successfully managed a crisis or supported someone in need. This will showcase your calmness and resourcefulness under pressure.
✨Emphasise Teamwork and Flexibility
Since the role involves working closely with a committed team, be prepared to discuss your teamwork skills. Talk about how you adapt to changing environments and your willingness to take on flexible hours or community activities. This will align with their focus on creating a supportive and dynamic work environment.
