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- Tasks: Support residents in Extra Care and Sheltered Schemes to live happy, active lives.
- Company: Join Wigan Council, voted 'Overall Council of the Year' for excellence in public service.
- Benefits: Gain valuable experience, work in a supportive environment, and make a real difference.
- Why this job: Empower vulnerable individuals and help them maintain independence while building community connections.
- Qualifications: Passion for working with older people and strong interpersonal skills required.
- Other info: Flexible role with opportunities for personal growth and collaboration with dedicated teams.
The predicted salary is between 24000 - 36000 £ per year.
Overview
As a Scheme Assistant you will be part of a Team who are dedicated to ensuring that residents within the Extra Care and Sheltered Schemes are supported to live happy and active lives in a safe environment. You will encourage residents to remain independent, confident and build up resilience where necessary.
You will be expected to ensure that the cleanliness in our Schemes is managed and maintained to a high standard by carrying out cleaning duties. You will work closely alongside the scheme manager to identify and facilitate activities to keep residents active and healthy. You will provide low level assistance to residents enabling them to remain independent.
You will have a keen interest in working with older/Vulnerable people and the drive to make a difference. You will have excellent interpersonal skills and have a positive approach towards the service. You will require a calm and professional manner, especially when handling emergency situations. The ideal candidate must have the ability to handle confidential information with tact and sensitivity. You will have a flexible approach to the role, be willing to working differently and be able to work closely alongside your colleagues, teams in the council and partner agencies to ensure the successful outcomes for residents are achieved.
Wigan Council has been voted \’Overall Council of the Year\’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or \’unbroken\’ between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. Wigan is great place to work, we believe in putting people at the heart of service development and they are the driver for everything we do. This is a great opportunity to join a forward thinking organisation who will offer you the support you need to succeed.
Responsibilities
- Carry out cleaning duties to ensure cleanliness in our Schemes is managed and maintained to a high standard.
- Work closely alongside the scheme manager to identify and facilitate activities to keep residents active and healthy.
- Provide low level assistance to residents enabling them to remain independent.
- Handle emergencies calmly and professionally, maintaining tact and sensitivity when dealing with confidential information.
- Collaborate with colleagues, council teams and partner agencies to achieve successful outcomes for residents.
Requirements
- Keen interest in working with older/vulnerable people with the drive to make a difference.
- Excellent interpersonal skills and a positive approach towards the service.
- Calm and professional demeanor, especially in emergency situations.
- Ability to handle confidential information with tact and sensitivity.
- Flexible and adaptable approach to the role, willing to work differently as needed and to collaborate with others.
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Scheme Assistant employer: Wigan Council
Contact Detail:
Wigan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to working with older or vulnerable people. Show off your interpersonal skills and how you handle emergencies calmly – that’s what they want to see!
✨Tip Number 3
Don’t just apply anywhere; focus on organisations that align with your values. Check out our website for roles that resonate with your passion for making a difference in the community.
✨Tip Number 4
Follow up after interviews with a thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Scheme Assistant
Some tips for your application 🫡
Show Your Passion: Let us know why you're excited about working with older and vulnerable people. Share any relevant experiences or interests that highlight your commitment to making a difference in their lives.
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to be yourself!
Highlight Your Skills: Make sure to showcase your interpersonal skills and any experience you have in similar roles. We’re looking for candidates who can handle emergencies calmly and work well with others, so give us examples of how you've done this before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wigan Council
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Scheme Assistant. Familiarise yourself with how you can support residents in maintaining their independence and what activities you could facilitate. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Interpersonal Skills
Since this role involves working closely with older and vulnerable people, be prepared to discuss your interpersonal skills. Think of examples from your past experiences where you've successfully communicated or assisted someone in need. This will demonstrate your ability to connect with residents and handle sensitive situations.
✨Stay Calm Under Pressure
The job requires a calm and professional manner, especially during emergencies. Prepare for potential scenario-based questions where you might need to demonstrate how you would handle a crisis. Practising these responses can help you convey your ability to remain composed and tactful.
✨Emphasise Teamwork
Collaboration is key in this role, so be ready to talk about your experience working in teams. Highlight instances where you’ve worked alongside colleagues or partner agencies to achieve a common goal. This will illustrate your flexibility and willingness to adapt to different working styles.
