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- Tasks: Support non-UK nationals in settling and integrating into the community.
- Company: Join Wigan Council, awarded 'Overall Council of the Year' for its commitment to community development.
- Benefits: Enjoy flexible working patterns, including home and community-based work, plus a range of employee rewards.
- Why this job: Make a real difference in people's lives while working in a supportive and diverse environment.
- Qualifications: Knowledge of UK asylum processes and experience with vulnerable populations are essential.
- Other info: This is a temporary role for 2 years, with a focus on empathy and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
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Additional Information
- Priority Candidates will be considered in the first instance
- Agile Working
- 37 hours per week
- Temporary for 2 Years
We\’re on a journey to build a workforce reflective of our Borough.
We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!
Your role
We are seeking an enthusiastic, empathetic, and caring officer to fulfill the role of a resettlement support worker within our boroughwide resettlement team on a 2-year temporary contract.
The role involves supporting and managing the risks associated with cultural differences and political attitudes that impact engagement with this cohort.
Our resettlement support workers facilitate the smooth transition of non-UK nationals settling in the borough.
You will manage a caseload of non-UK nationals, providing advice, information, and guidance on accessing services and supporting their integration into the community. You will collaborate with other statutory and voluntary sector services, including local businesses, and work closely with council and partnership teams.
About you
The ideal candidate will have knowledge of UK Government\’s asylum processes, ARAP (Afghan Relocations and Assistance Policy), Homes for Ukraine, and other routes for non-UK nationals. Understanding of key services for clients\’ successful integration is essential.
You should be motivated, enthusiastic, with strong communication skills, and able to demonstrate compassion and empathy. Knowledge of developing sustainable move-on options and safeguarding issues is important. Experience working with vulnerable people and partnership working is required.
About us
Wigan Council has been voted ‘Overall Council of the Year’ at the APSE Awards. We are committed to continuous service and community development through our plans and partnerships.
We support flexible working patterns and a blended working approach, including home, office, and community-based work. We offer a range of rewards and benefits for our employees.
To apply, you must prove your right to work in the UK. Please visit GOV.UK for more information. Currently, we are not a licensed sponsor.
For further information, please contact Amelia Burgess at 07920845413.
Interview date: week commencing 14th July 2025.
This position is subject to Enhanced Disclosure Procedures and an Adults barred list check.
The employer is committed to safeguarding.
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Resettlement Support Worker employer: Wigan Council
Contact Detail:
Wigan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resettlement Support Worker
✨Tip Number 1
Familiarise yourself with the UK Government's asylum processes and policies like ARAP and Homes for Ukraine. This knowledge will not only help you understand the role better but also demonstrate your commitment to supporting non-UK nationals during the interview.
✨Tip Number 2
Network with professionals already working in resettlement or social services. Engaging with them can provide insights into the challenges faced in the role and may even lead to valuable recommendations when applying.
✨Tip Number 3
Showcase your empathy and communication skills in any interactions you have with the council. Whether it's through informal chats or networking events, being personable and approachable can leave a lasting impression.
✨Tip Number 4
Research Wigan Council’s initiatives and community projects related to integration and support for non-UK nationals. Being knowledgeable about their work will help you align your values with theirs and show that you're genuinely interested in making a difference.
We think you need these skills to ace Resettlement Support Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Resettlement Support Worker. Familiarise yourself with the key services and processes related to non-UK nationals, as well as the specific challenges they face.
Tailor Your CV: Highlight your relevant experience working with vulnerable populations and any knowledge of UK asylum processes. Make sure to showcase your communication skills and empathy, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting non-UK nationals. Use specific examples from your past experiences to demonstrate how you can contribute to the council's mission of fostering diverse communities.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wigan Council
✨Show Your Empathy
As a Resettlement Support Worker, empathy is key. Be prepared to share examples from your past experiences where you demonstrated understanding and compassion towards vulnerable individuals. This will highlight your suitability for the role.
✨Know the Asylum Processes
Familiarise yourself with the UK Government's asylum processes, including ARAP and Homes for Ukraine. Being able to discuss these topics confidently will show that you are knowledgeable and serious about the position.
✨Demonstrate Communication Skills
Strong communication skills are essential for this role. During the interview, practice clear and concise responses. You might also want to prepare a few questions to ask the interviewer, showing your interest in collaboration and community integration.
✨Highlight Partnership Experience
Since the role involves working with various services and local businesses, be ready to discuss any previous experience you have in partnership working. Share specific examples of how you successfully collaborated with others to achieve positive outcomes.
