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- Tasks: Transport vulnerable adults safely to support services using council minibuses.
- Company: Join Wigan Council, awarded 'Overall Council of the Year' for excellence in public service.
- Benefits: Enjoy flexible working patterns and a range of employee rewards and benefits.
- Why this job: Make a real difference in people's lives while working in a supportive and innovative environment.
- Qualifications: Must be reliable, empathetic, and able to adapt to varying transport routes.
- Other info: This role requires Enhanced Disclosure Procedures and checks for safeguarding.
The predicted salary is between 24790 - 25992 £ per year.
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Priority Candidates will be considered in the first instance
Makerfield Depot
Makerfield Way
Ince-in-Makerfield
Wigan
WN2 2SY
Salary: Grade 4, £24,790 – £25,992 per annum pro rata based on 37 hours per week. £12.85 – £13.47 per hour
25 hours per week
We\’re on a journey to build a workforce reflective of our Borough.
We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!
The role:
Do you have a passion for working with adults who require transport to support their daily lives? If so, this may be the job for you! Adult Relief Drivers operate a daily split shift and are allocated varying routes, to cover periods of leave or absenteeism, using the council\’s in-house 16-seat minibuses to ensure all service users can access transport when programmed. Alongside a Passenger Assistant, you will collect vulnerable adults from their homes, secure them safely on the bus, and transport them to and from day support centres and community interest companies. You are responsible for the safety, wellbeing, and comfort of each service user during transit. Some service users have special educational needs, learning disabilities, Alzheimer’s, or dementia. You are a key component in ensuring each vulnerable adult gets to access the essential and positive life-enhancing services they need.
About you:
Are you reliable, motivated, and dedicated to providing the best possible transport service? Adult Relief Drivers must be flexible, dynamic, and able to complete any bus route at short notice to support wider service delivery. The people you transport depend on you to access essential support services, which significantly improves quality of life and provides respite for family members and carers. You will have an understanding nature and empathy when interacting with our vulnerable service users. You must have a strong work ethic, positive attitude, and proactive outlook to maximize the bus fleet and ensure everyone accesses the transport service daily. You will be an integral part of a vital service that helps others in need.
About us:
Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment to ensure your service will be continuous or \’unbroken\’ between supporting organisations.
The Progress with Unity plan is a movement for change for the next decade, aiming to create fair opportunities for all children, families, residents, and businesses, and to make our towns and neighbourhoods flourish. Adult social care transport is part of the Local Kitchen, Transport & Road Safety (LTRS) service. Adult Relief Drivers are supported by multiple teams, including:
- Integrated Transport Unit (ITU)
- Business Support Team
- Operations Team
ITU liaises with adult social care, reviews new service user referrals, plans, and develops transport routes, and ensures critical information is communicated effectively. The Business Support team manages staff allocation daily. The Operations team organizes training, health & safety, staff engagement, and provides support and guidance. LTRS is committed to innovation, trust, and technology, ensuring support regardless of what the working day brings.
We support flexible working patterns where possible, including working from home, the office, or the community, depending on the role. We offer a range of rewards and benefits for our employees. To apply, you must prove your right to work in the UK. Please check your eligibility at GOV.UK. Currently, we are not a licensed sponsor.
For more information, contact Anouska Wash at 07968 855932 or Maria Hawkins at 07968 855930. The interview date is TBC. This position is subject to Enhanced Disclosure Procedures and Child and Adult barred list checks. The employer is committed to safeguarding.
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Relief Driver employer: Wigan Council
Contact Detail:
Wigan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Driver
✨Tip Number 1
Familiarise yourself with the routes and areas you might be driving in. Understanding the local geography will not only help you navigate efficiently but also show your commitment to the role during interviews.
✨Tip Number 2
Demonstrate your empathy and understanding of the needs of vulnerable adults. Think of examples from your past experiences where you've shown compassion or support, as this will resonate well with the values of the council.
✨Tip Number 3
Be prepared to discuss your flexibility and adaptability. Since the role requires covering varying routes at short notice, having specific examples ready can highlight your readiness for the dynamic nature of the job.
✨Tip Number 4
Research Wigan Council's initiatives and values, especially around community support and inclusivity. Showing that you align with their mission can set you apart from other candidates.
We think you need these skills to ace Relief Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Relief Driver position. Highlight your relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous work with vulnerable adults or in transport services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the needs of vulnerable adults. Mention your flexibility and reliability, which are key traits for this role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Wigan Council
✨Show Your Empathy
As a Relief Driver, you'll be working with vulnerable adults. Make sure to express your understanding nature and empathy during the interview. Share examples of how you've supported individuals in need or handled sensitive situations.
✨Demonstrate Flexibility
The role requires you to be flexible and dynamic. Be prepared to discuss your ability to adapt to changing routes and schedules. Highlight any previous experiences where you had to think on your feet or adjust quickly to new circumstances.
✨Highlight Your Reliability
Reliability is key in this position. Use the interview to showcase your strong work ethic and dedication to providing excellent service. Mention any past roles where punctuality and dependability were crucial.
✨Understand the Role's Impact
Make sure you convey your passion for helping others. Discuss how you understand the importance of the transport service in improving the quality of life for service users. This will show that you are not just looking for a job, but are genuinely interested in making a difference.
