At a Glance
- Tasks: Support operational delivery of Streetscene Service, manage resources, and enhance customer experience.
- Company: Wigan Council, committed to diversity and community impact.
- Benefits: Competitive salary, pension, staff discounts, training opportunities, and flexible working.
- Other info: Join a dynamic team focused on creating fair opportunities for all.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in customer service, procurement, and effective communication.
The predicted salary is between 30515 - 33673 £ per year.
Work Base - Makerfield Way Depot
Salary: Grade 6, £30,515 - £33,673 per annum.
37 Hours per week
Permanent
We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!
Your role:
- As a Streetscene Resources Officer you will play a key role in supporting the operational delivery of the Streetscene Service including procurement of materials and resources, work scheduling and in conjunction with the operations team, planning work rotas.
- You will provide exceptional customer service, be equipped at dealing with a range of customers, and be the ‘eyes and ears’ of the Council when working in the borough.
- You will lead by example and motivate others to work to collective goals and actively seek ways to improve the service, suggesting new ways of working and embracing change.
About you:
- You will have a detailed knowledge of customer contact and asset management systems and experience of developing and implementing effective processes to support with the delivery of the service and improve customer experience.
- You will have knowledge and experience of procurement, budget monitoring and financial management.
- You will be able to work well both independently and as part of a team in a flexible manner in order to meet deadlines and service demands.
- It is also important that you have effective written and oral communication skills with the ability to deal with management, workforce, members of the public and external organisations.
- You will be able to work well both independently and as part of a team in a flexible manner, in order to meet deadlines and service demands.
- It is also important that you have good interpersonal and communication skills with the ability to liaise with both colleagues and members of the public.
About us:
This role will provide the opportunity for successful candidates to be part of a service that supports Progress with Unity and Wigan, being a great place to live, work and visit, while delivering services that are high quality, flexible and responsive.
In return you will have access to a range of benefits, including a pension, staff discounts, loyalty rewards, training and development opportunities and paid annual leave.
The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.
Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits.
To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licensed sponsor.
Wigan Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. Safeguarding is everyone's responsibility. As part of this commitment, Wigan Council operates robust Safer Recruitment procedures.
For further information, please contact Parks and Streetscene Service for further information at streetscenecustomerservices@wigan.gov.uk
Interview date: Thursday 24th September 2026
Streetscene Resources Officer in Hindley employer: Wigan Council
Wigan's Duty and Assessment Service is an exceptional employer, offering social workers a unique opportunity to make a meaningful impact while enjoying a supportive and inclusive work culture. With a focus on professional growth, flexible working arrangements, and a commitment to high-quality practice, employees are empowered to build strong relationships with children and families, ensuring positive outcomes. Join us in a service that values kindness, reflection, and collaboration, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Streetscene Resources Officer in Hindley
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Wigan Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Wigan Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Streetscene Resources Officer in Hindley
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Wigan Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Wigan Council
✨Get to Know Public Sector Values
Before your interview with Wigan Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Wigan Council.
