At a Glance
- Tasks: Join a team of 20 to maintain clean, safe estates and assist tenants.
- Company: Wigan Council, awarded 'Overall Council of the Year', values community and diversity.
- Benefits: Enjoy flexible working patterns, exclusive rewards, and a supportive work environment.
- Other info: Opportunity to work with a dedicated team focused on vibrant neighbourhoods.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Passion for community service, customer care skills, and a valid driving licence required.
Priority Candidates will be considered in the first instance.
Wigan Town Hall/ Various Estates.
Salary: Grade 4, £25,583 - £26,824 per annum. £13.26 - £13.90 per hour.
37 hours per week.
We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!
Your role
Our Estate Caretaking Team is made up of dedicated individuals who are the visible presence across our housing estates. As an Estate Caretaker, you will play a key role in maintaining clean, safe, and welcoming environments for our residents.
Day-to-day, you will be responsible for tasks such as litter picking, the removal of fly-tipped waste, and carrying out strimming and general grounds maintenance work.
You will work closely with Neighbourhood Officers and engage directly with tenants, providing advice and support to help maintain the quality of our communities.
This is a hands-on and rewarding role where you can make a real difference to the look and feel of our estates and the wellbeing of our residents.
About you
We are looking for someone who contributes positively to a strong health and safety culture, consistently adopting safe working practices, following risk assessments, and reporting any issues or incidents promptly.
You will be committed to promoting equality, diversity, and inclusion, ensuring that services are accessible and responsive to the needs of all customers. A professional approach is essential, alongside the ability to foster a respectful and supportive working environment.
You will also be flexible and willing to undertake additional duties as required, in line with the responsibilities of the role. An understanding of data protection is important, and you will be expected to handle information responsibly, ensuring compliance with GDPR and organisational retention policies.
About us
Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.
The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our two place missions: create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.
As an Estate Caretaker, you will be part of a large and supportive team responsible for maintaining Wigan Council’s housing stock and estates. This is a varied and hands‑on role where you will play an important part in ensuring our estates are safe, clean, and welcoming places to live.
The role benefits from the Council’s generous flexi‑time scheme, offering a good work‑life balance, and you will have access to a vehicle for operational duties.
You will gain valuable experience and insight into housing management, giving you the opportunity to develop your skills while making a real and visible difference to the lives of people living on our estates.
Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits. Click here to find out more about working for #TeamWigan.
Right to work
To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licensed sponsor.
Contact
For further information about the role please contact Jackie Norris on 07920020526.
Interview dates
- Priority Candidates: 16th July 2026
- All other Candidates: 21st July 2026
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Estate Caretaker in Wigan employer: Wigan Council
Wigan Council is an excellent employer, offering a supportive work culture that values diversity and inclusion. As a Building Services Officer, you will benefit from competitive pay, flexible working hours, and opportunities for professional growth while contributing to the community's well-being in a vibrant local environment. Join us to make a meaningful impact while enjoying a fulfilling career in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Estate Caretaker in Wigan
✨Tip Number 1
Familiarise yourself with Wigan Council's values and mission. Understanding their commitment to community and diversity will help you align your responses during the interview, showcasing how your personal values match theirs.
✨Tip Number 2
Highlight your customer care skills in conversations. Since the role involves face-to-face contact with tenants, sharing specific examples of how you've positively impacted customers in previous roles can set you apart.
✨Tip Number 3
Demonstrate your knowledge of health and safety regulations relevant to estate maintenance. Being able to discuss these topics confidently will show that you're prepared for the responsibilities of the role.
✨Tip Number 4
Prepare questions about the team dynamics and community engagement initiatives at Wigan Council. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.
We think you need these skills to ace Estate Caretaker in Wigan
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Estate Caretaker position. Highlight key duties such as grounds maintenance, customer care, and health and safety knowledge in your application.
Tailor Your CV:Customise your CV to reflect your relevant experience and skills that align with the role. Emphasise any previous work in similar positions, customer service roles, or experience with health and safety protocols.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for making a difference in the community. Mention specific examples of how you have contributed positively in past roles and how you embody the values of Wigan Council.
Proofread Your Application:Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wigan Council
✨Show Your Passion for Community
Make sure to express your enthusiasm for improving neighbourhoods and making a difference in the lives of tenants. Share any relevant experiences where you've positively impacted a community or worked in a similar role.
✨Demonstrate Customer Care Skills
Since the role involves face-to-face contact with customers, be prepared to discuss your customer service experience. Highlight specific examples where you successfully resolved issues or provided support to residents.
✨Know Your Health and Safety Regulations
Familiarise yourself with health and safety requirements relevant to estate maintenance. Be ready to discuss how you would ensure safety while performing tasks like grounds maintenance and fire risk assessments.
✨Prepare for Teamwork Scenarios
As you'll be part of a team of Estate Caretakers, think of examples that showcase your ability to work collaboratively. Discuss how you contribute to team goals and support your colleagues in achieving a clean and safe environment.
