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- Tasks: Join a team of 20 to maintain clean, safe estates and assist tenants.
- Company: Wigan Council, awarded 'Overall Council of the Year', values community and diversity.
- Benefits: Enjoy flexible working patterns, exclusive rewards, and a supportive work environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Passion for community service, customer care skills, and a valid driving licence required.
- Other info: Opportunity to work with a dedicated team focused on vibrant neighbourhoods.
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Priority Candidates will be considered in the first instance
Wigan Town Hall
Library Street
Wigan
WN1 1YN
18.5 hours per week
We\’re on a journey to build a workforce reflective of our Borough.
We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!
Your role:
As an Estate Caretaker, you will work within a team of 20 Estate Caretakers and have responsibility for a range of duties to create a clean, green and safe environment on estates throughout the Borough.
You will carry out tasks such as removal of fly tipping, general grounds maintenance and minor building repairs. You will complete monthly block flat Fire Risk Assessments which involves reporting and documenting any faults, including fire alarms and emergency lighting, and ensuring that any communal areas are kept clear of any obstructions.
About you:
You will be passionate about making a difference to the Tenants’ neighbourhoods, you will use your excellent customer care skills including face to face contact with customers on the estates and other professionals. You will have the ability to work on an individual basis and as part of a team.
You will have a working knowledge of health and safety requirements appropriate to the role. You will hold a full valid driving licence to undertake the driving requirements of the role.
About us:
Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or \’unbroken\’ between the supporting organisations.
The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.
The Homes and Communities team are a team of dedicated Neighbourhood Tenancy Officers, Estate Caretakers, Housing Support Officers, and Tenant Engagement Officers, who work as one team to develop vibrant communities, managing and maintaining our estates whilst supporting and engaging our tenants.
Wigan is a great place to work and, as a local authority, we truly value and recognise our staff as our greatest asset. Through our ‘Be Wigan’ behaviours, Be Courageous, Be Accountable and Be Positive, we actively encourage innovation, strive to deliver outstanding services, and celebrate our successes.
Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.
To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview – GOV.UK (www.gov.uk)
Prove your right to work to an employer
For further information, please contact Nina Ruddock on 07778052890 or via email: [emailprotected]
Interview date: Wednesday 16th July 2025
To view the details relating to this position, please click the links below:
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Estate Caretaker employer: Wigan Council
Contact Detail:
Wigan Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Caretaker
✨Tip Number 1
Familiarise yourself with Wigan Council's values and mission. Understanding their commitment to community and diversity will help you align your responses during the interview, showcasing how your personal values match theirs.
✨Tip Number 2
Highlight your customer care skills in conversations. Since the role involves face-to-face contact with tenants, sharing specific examples of how you've positively impacted customers in previous roles can set you apart.
✨Tip Number 3
Demonstrate your knowledge of health and safety regulations relevant to estate maintenance. Being able to discuss these topics confidently will show that you're prepared for the responsibilities of the role.
✨Tip Number 4
Prepare questions about the team dynamics and community engagement initiatives at Wigan Council. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.
We think you need these skills to ace Estate Caretaker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Estate Caretaker position. Highlight key duties such as grounds maintenance, customer care, and health and safety knowledge in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the role. Emphasise any previous work in similar positions, customer service roles, or experience with health and safety protocols.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for making a difference in the community. Mention specific examples of how you have contributed positively in past roles and how you embody the values of Wigan Council.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wigan Council
✨Show Your Passion for Community
Make sure to express your enthusiasm for improving neighbourhoods and making a difference in the lives of tenants. Share any relevant experiences where you've positively impacted a community or worked in a similar role.
✨Demonstrate Customer Care Skills
Since the role involves face-to-face contact with customers, be prepared to discuss your customer service experience. Highlight specific examples where you successfully resolved issues or provided support to residents.
✨Know Your Health and Safety Regulations
Familiarise yourself with health and safety requirements relevant to estate maintenance. Be ready to discuss how you would ensure safety while performing tasks like grounds maintenance and fire risk assessments.
✨Prepare for Teamwork Scenarios
As you'll be part of a team of Estate Caretakers, think of examples that showcase your ability to work collaboratively. Discuss how you contribute to team goals and support your colleagues in achieving a clean and safe environment.
