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- Tasks: As a Civil Enforcement Officer, you'll issue Penalty Charge Notices and manage parking regulations.
- Company: Join a dynamic team in Wigan focused on maintaining order and safety in public spaces.
- Benefits: Enjoy flexible schedules, annual leave, a company pension, and employee discounts.
- Why this job: This role offers hands-on experience, teamwork, and the chance to make a real impact in your community.
- Qualifications: You need good communication skills, patience, and the ability to work independently and in a team.
- Other info: Must have a valid driving license and be ready to work in various weather conditions.
The predicted salary is between 23500 - 24702 £ per year.
We are looking for an enthusiastic, hardworking individual who will enjoy working in an exciting Civil Enforcement Officer role.
You must be able to demonstrate the following essential requirements-
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Patience and the ability to remain calm in stressful situations.
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The ability to work on your own and as part of a team.
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To be thorough and pay attention to detail.
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The ability to work flexibly including working weekends and working at any operational base.
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Effective verbal and written communication skills.
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Ability to write simple reports and complete pocketbook notes.
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The ability to understand people’s reactions.
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Ability to prioritise, organise and multitask.
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The ability to communicate with the public, often in difficult and demanding circumstances.
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Ability to gain knowledge of the relevant legislation to carry out parking enforcement.
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Ability to be able to carry out basic tasks on a computer or hand-held device
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A current valid driving licence or the ability to travel as required (across the Borough and potentially beyond) using own or public transport in the most effective manner
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Ability to walk long distances in all weather., We are looking for a punctual, enthusiastic, hardworking individual who will enjoy working in an exciting Civil Enforcement Officer role. You must be self-motivated, with good interpersonal and communication skills. You would issue Penalty Charge Notices (PCNs) to any vehicles parked in contravention of the parking regulation and in accordance with the management Traffic Act 2004.
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Annual leave
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Company pension
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Employee discount
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Flexible schedule, Salary: Grade 4, £23,500 – £24,702 per annum. £12.18 – £12.80 per hour
Market Hall Suite,
New Market Street,
Wigan
WN1 1PX, To be appointed to this role you must be able to prove your right to work in the UK. Pease visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview – GOV.UK (www.gov.uk)
Prove your right to work to an employer
For further information please contact Julie Johnson, Car Park and Enforcement Team Leader on 07767246761.
Civil Enforcement Officer employer: Wigan Council
Contact Detail:
Wigan Council Recruiting Team
+447767246761
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer
✨Tip Number 1
Familiarize yourself with the relevant legislation regarding parking enforcement. Understanding the Traffic Act 2004 and local regulations will not only help you in your role but also impress us during the interview.
✨Tip Number 2
Practice your communication skills, especially in handling difficult situations. Role-playing scenarios with friends or family can help you develop patience and calmness when dealing with the public.
✨Tip Number 3
Demonstrate your ability to multitask by sharing examples from previous experiences where you successfully managed multiple responsibilities. This will show us that you can handle the demands of the job effectively.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours and locations. Highlight any past experiences where you adapted to changing schedules or worked in various environments to showcase your commitment.
We think you need these skills to ace Civil Enforcement Officer
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to emphasize your patience, communication skills, and ability to work under pressure in your application. Use specific examples from your past experiences that demonstrate these qualities.
Detail Your Experience: If you have experience in enforcement or customer service roles, be sure to detail this in your CV. Mention any relevant legislation knowledge or experience with issuing notices, as this will be crucial for the role.
Show Flexibility: Since the job requires flexibility in working hours and locations, mention your availability to work weekends and your willingness to travel across the Borough. This shows your commitment to the role.
Prepare for Report Writing: Since the role involves writing reports and completing pocketbook notes, consider including a brief example of your report writing skills in your application. This could be a summary of a previous report or a description of how you document important information.
How to prepare for a job interview at Wigan Council
✨Show Your Patience
During the interview, be prepared to discuss situations where you had to remain calm under pressure. Share specific examples that highlight your ability to handle stressful interactions, especially with the public.
✨Demonstrate Teamwork and Independence
Make sure to convey your experience working both independently and as part of a team. Provide examples of how you've successfully collaborated with others while also being self-motivated in your tasks.
✨Highlight Communication Skills
Effective communication is key in this role. Be ready to showcase your verbal and written communication skills by discussing how you've effectively communicated in challenging situations or how you've documented incidents in the past.
✨Knowledge of Legislation
Familiarize yourself with relevant parking enforcement legislation before the interview. Being able to discuss this knowledge will demonstrate your preparedness and commitment to the role.
