Role: Ecommerce Manager
Hours: 37.5 hours per week (part time considered)
Contract: Permanent
Salary: £28,392 – £31,157 per annum***
***Appointments are normally made at Point 1 of the salary scale, in line with the organisation’s pay policy. A higher starting salary may be considered where the successful candidate demonstrates relevant experience, skills and competencies for the role.**
Closing date: 21 October 2026
Interview date: 29 October 2026
Do you have a passion for data analysis, user experience, and digital growth? Would you like to be part of an Outstanding-rated hospice team, providing compassionate care that makes a genuine difference to patients and those important to them?
At Wigan & Leigh Hospice, our people are at the heart of everything we do.
Together, we deliver outstanding specialist care and support to people living with life-limiting illnesses and those important to them.
Every member of our team plays an important role in helping us deliver the highest standards of care across our community.
We are proud to be rated Outstanding by the Care Quality Commission (CQC), reflecting the dedication, expertise and compassion of our colleagues and volunteers.
Our values: Compassion, Accessibility, Respect and Excellence – are at the heart of everything we do.
Why join us?
At the heart of everything we do is our commitment to our people. We know that when our staff feel valued, supported and empowered, they can provide the highest standard of care to the patients and families who rely on us.
As part of our team, you’ll benefit from a rewarding working environment and a comprehensive package designed to support your wellbeing, financial security and professional development, including:
- A warm, welcoming and supportive workplace.
- 35 days’ annual leave (including bank holidays), increasing with length of service.
- Contributory pension scheme.
- Free on-site parking.
- Subsidised lunches.
- Cycle to Work Scheme.
- Discounts on shopping, leisure and holidays.
- Access to an on-demand GP service.
- Westfield Health Cash Plan.
- Life Assurance.
- A wide range of health and wellbeing initiatives.
About the Role
As an Ecommerce manager, you will manage online sales for the charity, working with a team of volunteers to maximise the potential of online sales for Wigan & Leigh Hospice. This role offers an opportunity to make a real and meaningful difference to a charity that is centred around the local community.
You will bring experience of generating income from selling items online, in particular eBay, and other online channels, along with knowledge of other online retail platforms and the potential they offer.
This role will involve regular travel to the hospice’s shops across the borough.
Full UK driving licence, with vehicle insured for business use is essential for this role.
Working Pattern
This is a 37.5-hour per week role, working Monday to Friday, 8.30am to 4.30pm.
Please note: This role is not eligible for sponsorship under the Skilled Worker route of the UK’s points-based immigration system. Applicants must already have the right to work in the UK and will be required to provide evidence of this before taking up the post.
Successful appointments will be subject to a Standard Disclosure and Barring Service Check (DBS) check as part of the pre-employment screening process.
If you have not heard from us within two weeks after the closing date, please assume that your application has been unsuccessful on this occasion. We appreciate the time and effort taken to apply and thank you for your interest in joining our team.
About us
For more than 40 years, Wigan & Leigh Hospice has supported people living with life-limiting illnesses and those important to them across our local community.
As an independent charity, we provide specialist palliative and end-of-life care tailored to the needs of each individual.
Our services support people physically, emotionally, socially and spiritually, helping them achieve the best possible quality of life while ensuring dignity, comfort and choice remain at the centre of their care.
We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our “Role Applicants Data Protection Compliance Statement (Privacy Notice)”.
If you’d like to know more about this role before applying, please get in touch with our team.
We provides specialist care and support to people across the Wigan borough who are living with a life-limiting illness.
The care we provide is only possible because of our people. At Wigan & Leigh Hospice, we’re proud to offer meaningful employee benefits that reflect our commitment to making this a great place to work – and a place where everyone feels valued.
We offer enhanced sick pay from the first year of service.
We offer free parking at the hospice in a well-lit, easily accessible car park.
Our catering team serves fresh, home-cooked meals daily at a subsidised rate - from three-course options to lighter bites.
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StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager in Wigan
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Wigan and Leigh Hospice are looking for when hiring for a Ecommerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Wigan and Leigh Hospice for the Ecommerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Wigan and Leigh Hospice as a Ecommerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Wigan and Leigh Hospice’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Manager.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Wigan and Leigh Hospice, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Wigan and Leigh Hospice's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Wigan and Leigh Hospice. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Wigan and Leigh Hospice
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Wigan and Leigh Hospice uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Wigan and Leigh Hospice. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
