At a Glance
- Tasks: Support logistics for exciting hybrid events and help create valuable connections.
- Company: Join a respected charity with 40 years of experience in fostering collaboration.
- Benefits: Gain hands-on experience, develop skills, and work in a dynamic team environment.
- Other info: Flexible hours and opportunities for personal growth in the non-profit sector.
- Why this job: Be part of impactful events that promote dialogue and leadership development.
- Qualifications: Strong communication skills, attention to detail, and a willingness to learn.
The predicted salary is between 24000 - 36000 € per year.
WIG is an independent membership charity with 40 years of experience, dedicated to fostering cross-sector collaboration among UK organisations. WIG promotes collaborative leadership development, insight sharing and dialogue, and collaboration to create long-term solutions for UK prosperity.
Overview
The role of Events Operations Assistant focuses on the essential logistics necessary to facilitate successful cross sector events and programmes.
As a vital Event Operations team member, you’ll contribute to various projects, including leadership briefings, conferences, workshops, and networking sessions. Being a team player, excellent attention to detail, effective communication, and sense of ownership are crucial in executing plans efficiently. Every event presents an opportunity to promote cross sector dialogue and create valuable connections to achieve WIGs charitable purpose.
Responsibilities
- Provide administrative support for our varied and ambitious hybrid events program; with responsibility for on-the-day logistics and data across in-person and online elements.
- Act as the primary point of contact for all member event queries and deliver high-quality and responsive customer service, with ownership of the event team’s shared inbox.
- Manage the resource library on WIG’s website (editing and uploading event recordings and other content post-event), and work with the marketing team to coordinate event collateral and digital content.
- Run registration at events upholding WIG’s excellent reputation, including evening, early morning, and some events outside London, which may occasionally require travel and overnight stays.
- Monitor and report on event team KPIs.
- Ensure continuous improvement of process, logistics, and user experience.
- Engage with other WIG Teams, particularly with crosscutting areas such as marketing.
- Contribute to wider events team activities including marketing and evaluation.
- A strong team player with good communication skills and a willingness to learn.
- Comfortable working autonomously within set tasks, and as part of a team and proactively solves problems.
- Exceptional organisation skills with a keen eye for attention to detail.
- Resonates with and is able to embody our values of Open-minded, Trusted, and Creative. Has an ‘all hands to the pump’ attitude and isn’t afraid to get involved.
- Ability to work to deadlines under pressure and manage allocated tasks. Strong MS Office skills and understanding.
- Developing ability to liaise competently with a wide range of stakeholders including at a senior level via email, phone, and in-person.
- Willingness to work flexible hours to support event delivery. Interest in external affairs, policy, and event management.
Experience
- Experience using Microsoft tools such as Word, Excel, Planner and Outlook
- Experience with CRM in particular Microsoft Dynamics would be advantageous
- Experience in a customer service or business support role would be advantageous, but this would also be useful to someone entering the workforce for the first time
- Some knowledge of basic AV including video conferencing, sound etc.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Industries
- Non-profit Organizations
Event Operations Assistant employer: WIG
WIG is an exceptional employer that values collaboration and innovation, providing a dynamic work environment where employees can thrive. With a strong commitment to professional development, team members are encouraged to grow their skills while contributing to meaningful projects that foster cross-sector dialogue and leadership. Located in the heart of the UK, WIG offers a supportive culture that prioritises open-mindedness and creativity, making it an ideal place for those looking to make a positive impact through their work.
StudySmarter Expert Advice🤫
We think this is how you could land Event Operations Assistant
✨Tip Number 1
Network like a pro! Attend events related to your field, chat with people, and make connections. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. Reach out to organisations you admire, like WIG, and express your interest in working with them. A friendly email can go a long way!
✨Tip Number 3
Show off your skills! If you’ve got experience with event management or customer service, be ready to share examples during interviews. Highlight how your attention to detail and team spirit can contribute to their mission.
✨Tip Number 4
Keep learning! Whether it’s brushing up on Microsoft tools or understanding AV basics, show that you’re eager to grow. This attitude will impress potential employers and set you apart from the competition.
We think you need these skills to ace Event Operations Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Event Operations Assistant role. Highlight your relevant experience and skills that match the job description, like your attention to detail and customer service abilities. We want to see how you resonate with our values!
Show Off Your Team Spirit:Since being a team player is crucial for this role, share examples of how you've collaborated with others in past experiences. Whether it's through group projects or event planning, let us know how you contribute to a positive team environment.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate good communication skills, so make sure your writing reflects that. Remember, we’re looking for someone who can effectively liaise with various stakeholders!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at WIG!
How to prepare for a job interview at WIG
✨Know Your Events Inside Out
Before the interview, dive deep into WIG's past events and their impact. Familiarise yourself with the types of events they host, like leadership briefings and workshops. This will not only show your genuine interest but also help you discuss how you can contribute to their mission.
✨Show Off Your Team Spirit
As an Event Operations Assistant, being a team player is key. Prepare examples from your past experiences where you collaborated effectively with others. Highlight your communication skills and how you’ve contributed to a positive team environment.
✨Demonstrate Your Attention to Detail
WIG values attention to detail, so be ready to discuss how you ensure accuracy in your work. Bring up specific instances where your meticulous nature helped avoid issues or improved processes, especially in event planning or customer service.
✨Be Ready for Flexibility
The role requires a willingness to work flexible hours and travel occasionally. Be prepared to discuss your availability and any previous experiences that showcase your adaptability. This will reassure them that you're ready to jump in whenever needed!
