At a Glance
- Tasks: Support customers with technical advice and contribute to high-quality project outcomes.
- Company: Join a leading construction product design company in Greater Manchester.
- Benefits: Up to £30,000 salary, career growth, health benefits, and discounts.
- Other info: Dynamic team environment with opportunities for training and collaboration.
- Why this job: Make a real impact in the construction sector while developing your expertise.
- Qualifications: Strong communication skills and a background in construction are essential.
The predicted salary is between 30000 - 30000 £ per year.
Come and join our Technical Team at our Sale office in Greater Manchester. Part of Wienerberger UK & Ireland, you'll be joining Building Product Design, a leader in the fields of roofing ventilation, construction membranes, building ventilation, and specialised building products.
About the role
As a Technical Officer you will be supporting customers and colleagues with technical advice across our roofing, membrane, ventilation and specialist building product ranges. You will review drawings, provide technical guidance, contribute to specification support activities and help deliver a high standard of customer service while developing your expertise within the construction sector.
Duties also include:
- Deliver front-line technical support to customers and internal teams
- Manage and resolve customer queries and complaints
- Prepare and interpret thermal transmittance calculations in accordance with relevant standards
- Conduct condensation risk analyses in accordance with relevant standards
- Perform take-off and quotation services for the cavity tray product range
- Develop ventilation strategies for residential and commercial properties
- Handle special enquiries for non-standard product requests
- Log and monitor customer enquiries, identifying trends and potential issues
- Provide specification support to internal roofing and construction sales teams
- Manage and maintain NBS specifications and BIM content for the product range
Your work will help customers make informed decisions and ensure they receive accurate technical support. By contributing to responsive technical and specification services, you will play an important part in maintaining quality standards and supporting successful project outcomes.
There are opportunities to develop your technical knowledge, build your career and collaborate with colleagues across technical, sales and customer-facing teams. This role is based in Sale, Greater Manchester. The office is well placed for travel from Manchester, Stockport, Altrincham and surrounding areas, with convenient road links and access to local public transport connections.
Working hours: Monday to Friday, 9.00am to 5.00pm
About you
Essential
- Excellent communication skills, both written and verbal
- Knowledge of the construction industry and construction products
- Basic understanding of construction details and drawings
- Good numerical skills
- Ability to learn quickly
- Team working skills
- Comfortable adapting to changing priorities
- Experience using Microsoft Office applications including Outlook, Teams and Excel
- Good experience providing technical support to customers or colleagues
- Degree, qualification or relevant background connected to the construction industry
Desirable
- Experience within a construction products manufacturing environment
- AutoCAD experience
- Revit experience
- Knowledge of specification support activities
- Understanding of NBS specifications and BIM content
About our Benefits
- Annual salary: Up to £30,000 (depending on experience)
- Training and opportunities to grow your career with us
- Company Pension
- You can join our Share Incentive Plan and our Employee Profit Participation Programme, so you share in our success
- Discounts are available with a range of retailers, gyms, and Wienerberger products.
- Health and wellbeing benefits include dental cover, a health cash plan, and eye tests.
About Wienerberger UK & Ireland
Wienerberger UK & Ireland is building for what's next - delivering full building envelope solutions for the built environment. Uniting leading brands and expertise, we empower our partners to create lasting impact, with quality products, technical support, and a shared commitment to progress.
Join us as a Technical Officer and help us shape tomorrow - because we're building for what's next and that starts with you.
The closing date for this role is subject to change and may be closed earlier than advertised.
Technical Officer in London employer: Wienerberger
Wienerberger is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for those passionate about roofing and construction products. Employees benefit from competitive salaries, ongoing professional development opportunities, and a supportive team environment in the vibrant town of Sale, Cheshire, where creativity and technical expertise thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Officer in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Wienerberger, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Technical Officer at Wienerberger.
We think you need these skills to ace Technical Officer in London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Wienerberger
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
