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For Companies At a Glance
- Tasks: Manage customer enquiries and provide top-notch support daily.
- Company: Join Wienerberger, a global leader in building materials and infrastructure solutions.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive work environment.
- Why this job: Be part of a team that shapes the future of construction and improves lives.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills.
- Other info: This is a part-time, fixed-term contract role based in Ewhurst, Surrey.
The predicted salary is between 24000 - 36000 £ per year.
Come and join us as a Customer Support Coordinator in this Part-Time, Fixed-Term Contract role based at our Ewhurst site in Ockley, Surrey!
wienerberger is a leading international provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of construction.
About the Role
As a Customer Support Coordinator, you will be managing customer enquiries and communications.
Customer Support Coordinator employer: Wienerberger
Contact Detail:
Wienerberger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Coordinator
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you answer customer queries more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your communication skills during any interactions. As a Customer Support Coordinator, clear and friendly communication is key, so practice articulating your thoughts clearly and concisely.
✨Tip Number 3
Research common customer support scenarios and think about how you would handle them. Being prepared with examples of how you've resolved issues in the past can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Customer Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Support Coordinator position. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your customer service experience. Use bullet points to showcase your achievements and specific examples of how you've successfully managed customer inquiries in the past.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work for Wienerberger and how your skills can contribute to their mission of improving the quality of life and shaping the future of construction.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Wienerberger
✨Know the Company
Before your interview, take some time to research Wienerberger. Understand their products, values, and recent developments in the building materials industry. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Prepare for Common Questions
Anticipate questions related to customer support scenarios, such as handling difficult customers or prioritising tasks. Prepare specific examples from your past experiences that showcase your problem-solving skills and ability to manage customer enquiries effectively.
✨Showcase Your Communication Skills
As a Customer Support Coordinator, strong communication is key. During the interview, focus on articulating your thoughts clearly and confidently. Practice active listening to ensure you understand the interviewer's questions fully before responding.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the role and the team. This shows your enthusiasm and helps you gauge if the company culture aligns with your values. Consider asking about the tools they use for customer support or how success is measured in this role.
