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For Companies At a Glance
- Tasks: Manage customer enquiries and provide top-notch support daily.
- Company: Join Wienerberger, a global leader in building materials and infrastructure solutions.
- Benefits: Enjoy flexible hours, a supportive team, and opportunities for growth.
- Why this job: Be part of a company that shapes the future of construction and improves lives.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills.
- Other info: This is a part-time, fixed-term contract role based in Ewhurst, Surrey.
The predicted salary is between 24000 - 36000 £ per year.
Come and join us as a Customer Support Coordinator in this Part-Time, Fixed-Term Contract role based at our Ewhurst site in Ockley, Surrey!
wienerberger is a leading international provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of construction.
About the Role
As a Customer Support Coordinator, you will be managing customer enquiries and providing support.
Customer Support Coordinator employer: Wienerberger
Contact Detail:
Wienerberger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Coordinator
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Brush up on your communication skills. As a Customer Support Coordinator, you'll need to convey information clearly and empathetically. Practising active listening and concise responses can set you apart from other candidates.
✨Tip Number 3
Research common customer support scenarios and how to handle them. Being prepared with solutions for typical issues can showcase your problem-solving abilities and readiness for the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions.
We think you need these skills to ace Customer Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Support Coordinator position. Tailor your application to highlight relevant experience and skills that match what they are looking for.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your customer service experience, communication skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage customer enquiries effectively.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how your previous experience aligns with the duties of a Customer Support Coordinator. Show that you understand their mission and how you can contribute to it.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are formatted neatly. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wienerberger
✨Know the Company
Before your interview, take some time to research Wienerberger. Understand their products, values, and recent developments in the building materials industry. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Prepare for Common Questions
Anticipate questions related to customer support scenarios, such as handling difficult customers or prioritising tasks. Prepare specific examples from your past experiences that showcase your problem-solving skills and ability to manage customer enquiries effectively.
✨Showcase Your Communication Skills
As a Customer Support Coordinator, strong communication is key. During the interview, focus on articulating your thoughts clearly and confidently. Practice active listening to ensure you understand the interviewer's questions fully before responding.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the role and the team. Inquire about the tools they use for customer support or how success is measured in this position. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
