Marketing & Administrative Executive (Remote work - Sri Lanka) in Cardiff

Remote | Full-time | Immediate Start

About Us

WIE LTD is a UK-based professional services company delivering innovative, scalable, and efficient solutions to individuals and businesses. Our services include:

• Immigration Services
• Digital Development (Websites, Mobile Apps & Software Development)
• Merchant Services (POS / Pin Pads & Online Payment Solutions)
• Software as a Service (HR System, Invoicing Application, Affiliate Marketing Platform)
• Utility Comparison Services (Electricity, Gas, Broadband & VoIP Phone Systems)

We are expanding rapidly and are looking to recruit a Marketing & Administrative Executive to join our remote team in Sri Lanka.

Role Overview

This is a sales-driven, client & consumer-facing role combining marketing, lead generation, client coordination, and day-to-day administrative responsibilities. The successful candidate will represent WIE LTD professionally and act with an ownership mindset when engaging with clients.

Key Responsibilities

1. Marketing & Sales

• Identify potential business clients and end users across geographical areas
• Generate and manage leads through email, social media, telephone, and online platforms
• Conduct outreach and convert leads into paying clients
• Plan and execute email marketing campaigns and social media content writing
• Promote WIE LTD services confidently across multiple channels

2. Client Management

• Communicate with new and existing clients professionally
• Provide ongoing support to existing clients
• Coordinate and attend IT-related client meetings
• Deliver product and service training to business clients and end users
• Handle incoming phone calls and client enquiries
• Manage and resolve client complaints calmly and effectively

3. Administration

• Maintain accurate records of leads, clients, and communications
• Update internal systems and applications regularly
• Perform daily administrative and clerical tasks
• Support internal teams with coordination and documentation

Working Hours

• UK Time: Monday to Friday, 9:00 AM – 6:00 PM (30 min paid + 60 min unpaid)
• 40 hours per week
• Excluding UK Bank Holidays

Salary & Benefits

• Monthly Salary: LKR 75,000
• Commission: Up to LKR 325,000 per month (performance-based)
• Annual Leave: 28 days (inclusive of UK Bank Holidays)
• Contract Commitment: 12-month Fixed Term (Preferred for longer period)
• International Exposure: Potential to visit UK to meet the clients

Candidate Requirements

• Minimum 12 months’ experience in a marketing or sales-related role
• Excellent written and verbal communication skills in English
• Excellent communication skills in Tamil and Sinhala (additional languages are a bonus)
• Strong sales-driven and target-focused mindset
• Strong interpersonal and negotiation skills
• Ability to remain calm and professional under pressure
• Good team player with a proactive attitude
• Ability to think and act in the best interest of the employer
• Marketing-related qualification or degree is an advantage
• Experience or qualifications in Search Engine Optimization (SEO) is an advantage
• IT coordination skills are an added advantage

Required Assets & Technical Setup

• High speed and reliable broadband internet connection
• High-end laptop or desktop computer
• Headset, microphone, webcam, keyboard, and mouse

Application Process

Please send your updated CV along with a covering letter to:

recruitment@wie-solutions.co.uk

Your covering letter must clearly answer:

1. Why you are most suitable for this role
2. Which of your skills will help you succeed in this position
3. Why you want to work with WIE LTD

Interview Process

Shortlisting

• Shortlisted candidates will be contacted via email, followed by a phone call to confirm the first interview
• If you do not hear from us within 6 weeks of applying, please assume your application was unsuccessful
• Your application details will be held on record for a period of 6 months and securely discarded thereafter

1st Interview

• Duration: Up to 45 minutes
• Focus: Skills, experience, education, and personal strengths
• Successful candidates will be invited to the second interview

2nd Interview

• Duration: Up to 45 minutes
• Scenario-based assessment:

1. Marketing a product to a client
2. Handling a client complaint professionally

Join Us

If you are ambitious, sales-focused, and ready to grow with a UK-based company while working remotely from Sri Lanka, we would love to hear from you.