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- Tasks: Join our team to manage orders, repairs, and customer service in the hearing aid industry.
- Company: WSA, a global leader in innovative hearing aids and health services.
- Benefits: Inclusive workplace, diverse culture, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives by improving their hearing experience.
- Qualifications: Experience with KPIs, Microsoft Office, and CRM systems; strong communication skills.
- Other info: Be part of a supportive team that values authenticity and celebrates success.
The predicted salary is between 28800 - 43200 £ per year.
Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.
As an Operations Administrator you will work as part of a team to service our customers.
What you will do:
- Place new orders
- Place repairs
- Process credit returns
- Process the replacement of faulty hearing aid and accessory devices
What you bring:
Experience:
- Working to KPI's
- Microsoft Office
- ERP Systems
- CRM systems
Personal competencies:
- High attention to detail
- Ability to work as part of a team as well as independently
- Communication skills
At WSA, we provide innovative hearing aids and hearing health services. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.
WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.
Operations Administrator in Chester employer: Widex Sivantos Audiology Group
Contact Detail:
Widex Sivantos Audiology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Chester
✨Tip Number 1
Get to know the company! Research WSA and its mission in the hearing aid industry. When you understand their goals, you can tailor your conversations to show how you can contribute to their vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to operations and customer service. Think about examples from your past experiences that highlight your attention to detail and teamwork skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the WSA family.
We think you need these skills to ace Operations Administrator in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight your experience with KPIs, Microsoft Office, and any relevant ERP or CRM systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for improving people's lives and how you can contribute to our mission at WSA. Keep it concise but impactful – we love a good story!
Showcase Your Attention to Detail: As an Operations Administrator, attention to detail is key. In your application, give examples of how you've demonstrated this in previous roles. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. We can't wait to hear from you!
How to prepare for a job interview at Widex Sivantos Audiology Group
✨Know Your Stuff
Before the interview, make sure you understand WSA's mission and values. Familiarise yourself with their products and services, especially in the hearing aid industry. This will show your genuine interest and help you connect your experience to their goals.
✨Highlight Relevant Experience
When discussing your background, focus on your experience with KPIs, Microsoft Office, and any ERP or CRM systems you've used. Be ready to provide specific examples of how you've successfully managed orders, repairs, or customer service tasks in previous roles.
✨Show Off Your Team Spirit
WSA values teamwork, so be prepared to share examples of how you've collaborated with others in past jobs. Talk about how you contribute to a positive team environment and how you handle challenges when working with colleagues.
✨Attention to Detail is Key
Since the role requires high attention to detail, think of instances where your meticulousness made a difference. Whether it was catching an error in an order or ensuring a smooth process for returns, these stories will demonstrate your fit for the Operations Administrator position.
