Academic Support Specialist

Academic Support Specialist

Full-Time 28800 - 43200 ยฃ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support the Institute for Physical Therapy Education with administrative tasks and student engagement.
  • Company: Join Widener University, a vibrant community focused on interprofessional education and social impact.
  • Benefits: Enjoy flexible work options, a supportive environment, and opportunities for personal growth.
  • Why this job: Be part of an inclusive team that values diverse perspectives and fosters a positive educational experience.
  • Qualifications: High school diploma required; administrative experience and Microsoft 365 proficiency preferred.
  • Other info: Some evening and weekend work may be needed for events.

The predicted salary is between 28800 - 43200 ยฃ per year.

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Widener University is currently seeking an Academic Support Specialist in the Institute for Physical Therapy Education. Reporting to the Institute Program Director, this role provides support to the Institute for Physical Therapy Education.

The College, which has a focus on interprofessional education, service, and research, houses programs in clinical psychology, education, human sexuality, occupational therapy, physical therapy, physician assistant, speech-language pathology and social work. Our students represent a multitude of identities. We aspire to develop a College faculty, staff, and curriculum that is anti-racist, anti-oppressive and reflects and respects our professional values. We seek to create an intentionally representative educational community in which students, staff, and faculty perspectives are valued and meaningfully incorporated into our work.

DUTIES AND RESPONSIBILITIES (including, but not limited to):

  • Establish a welcoming, inclusive environment for all constituents of the Institute & College Administrative Team through effectively communication and interactions with persons of various backgrounds and abilities.
  • Serve a first point of contact for communications with the Institute. Handles communications in a professional manner, responds to inquiries, screens and directs callers appropriately.
  • Communicate, collect and organize all information that contributes to smooth operation of the Institute included by not limited to cohort schedules, Institute, College, and University calendars, course syllabi, faculty schedules, course evaluations, and student registration.
  • Participate in the collection and synthesis of data needed for accreditation reports.
  • Collaborate with the Program Director and College Administrative Team to manage budget, faculty adjunct and overload contracts.
  • Collaborate with Program Director for the ordering of office & instructional supplies, book orders, special orders, and processing of expense reports.
  • Organize new student orientation and events, graduation banquet, and other special events significant to the Institute and across the College
  • Support the Program Director in the management of scholarship applications & awards.
  • Manage graduation processing and licensure verification for students within the Institute.
  • Oversee Graduate Assistants and student workers serving within the Institute.
  • Oversee physical plant and housekeeping of relevant spaces.
  • Support management of calendar, appointments and meetings for the Program Director.
  • Perform other job-related duties as assigned or directed.

Secondary responsibilities:

  • Support all members of the College Administrative Team in tasks as needed.
  • Work collaboratively with the Team to contribute to a positive work environment.
  • Serve on specific College Administrative Teams as indicated.
  • Assist in the coordination of College special events as needed.

MINIMUM QUALIFICATIONS (education/training and experience required):

Required:

  • High school diploma or general education degree.
  • At least one year of administrative assistant experience in a service-oriented environment or any combination of experience, training or education, which provides the necessary skills, ability and knowledge.
  • Prior experience in use of personal computers, applicable software and the internet; intermediate to advanced proficiency in Microsoft 365.
  • Ability to perform basic arithmetic functions, bookkeeping, basic accounting, and basic statistics including programming of Excel spreadsheets.
  • Competence with data entry and ability to learn university Datatel/Colleague/Coursedog/Slate systems, Office365, Teams, and OneDrive.
  • Ability to navigate web-based programs including, but not limited to, learning management system (Canvas) and teleconference software (Zoom).
  • Superior interpersonal skills and oral and written communication skills.

Preferred:

  • Three+ years of administrative assistance experience in a service-oriented environment.

PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS:

  • Job requires ability to sit and work at computer for long periods. Ability to conduct business on phone or videoconference platforms and answer in a timely manner. Ability to move between offices, floors and buildings on campus.
  • Some evenings and weekends may be required for events.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive.We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran.

Some positions may be eligible for a hybrid or remote work arrangement that may include a partially or fully remote work location, consistent with Widenerโ€™s Flexible Work policy.

Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener\’s main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at

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Academic Support Specialist employer: Widener University

Widener University is an exceptional employer that fosters a welcoming and inclusive environment, prioritising the diverse identities of its students and staff. With a strong commitment to professional development, employees benefit from opportunities for growth within a dynamic educational community, all while enjoying the vibrant culture of Chester, PA, conveniently located between Philadelphia and Wilmington. The university's dedication to anti-racism and social engagement makes it a meaningful place to work for those seeking to make a positive impact in education.
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Contact Detail:

Widener University Recruiting Team

StudySmarter Expert Advice ๐Ÿคซ

We think this is how you could land Academic Support Specialist

โœจTip Number 1

Familiarise yourself with the specific programmes offered by the Institute for Physical Therapy Education. Understanding their focus on interprofessional education and the diverse identities of their students will help you tailor your conversations and demonstrate your commitment to inclusivity during interviews.

โœจTip Number 2

Network with current or former employees of Widener University, especially those in administrative roles. They can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your fit for the Academic Support Specialist position.

โœจTip Number 3

Brush up on your Microsoft 365 skills, particularly Excel, as proficiency in data management is crucial for this role. Consider taking a short online course or tutorial to enhance your abilities, which will show your proactive approach to learning.

โœจTip Number 4

Prepare examples of how you've created inclusive environments in previous roles. This aligns with the university's commitment to diversity and inclusion, and sharing these experiences can set you apart from other candidates during the interview process.

We think you need these skills to ace Academic Support Specialist

Interpersonal Skills
Oral and Written Communication Skills
Organisational Skills
Attention to Detail
Data Entry Proficiency
Microsoft 365 Proficiency
Basic Accounting Skills
Event Coordination
Time Management
Problem-Solving Skills
Ability to Work Independently
Familiarity with Learning Management Systems (e.g., Canvas)
Experience with Teleconference Software (e.g., Zoom)
Collaboration Skills
Adaptability

Some tips for your application ๐Ÿซก

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Academic Support Specialist position. Tailor your application to highlight how your skills and experiences align with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Highlight any specific software proficiencies, such as Microsoft 365, and any experience you have in service-oriented environments.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the values of Widener University. Discuss how your background and skills make you a great fit for fostering an inclusive environment and supporting the Institute for Physical Therapy Education.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Widener University

โœจShow Your Interpersonal Skills

As an Academic Support Specialist, you'll be interacting with a diverse range of individuals. Make sure to demonstrate your superior interpersonal skills during the interview. Share examples of how you've effectively communicated and built relationships in previous roles.

โœจHighlight Your Organisational Abilities

This role requires excellent organisational skills. Be prepared to discuss how you manage multiple tasks, such as scheduling and data collection. Use specific examples from your past experience to illustrate your ability to keep things running smoothly.

โœจFamiliarise Yourself with Relevant Software

The job mentions proficiency in Microsoft 365 and other software systems. Brush up on these tools before the interview and be ready to discuss your experience with them. If you have any specific achievements using these tools, make sure to highlight them.

โœจEmphasise Your Commitment to Inclusivity

Widener University values an inclusive environment. Be prepared to talk about your understanding of diversity and inclusion, and how you can contribute to creating a welcoming atmosphere for all students and staff. Share any relevant experiences that showcase your commitment to these values.

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