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For Companies At a Glance
- Tasks: Manage and improve Microsoft Dynamics 365 systems, providing user support and configuration.
- Company: Join The Felix Project, London's largest food redistribution charity fighting hunger and waste.
- Benefits: Enjoy a hybrid work model with 4 days remote and flexible hours.
- Why this job: Make a real impact while developing your skills in a supportive, inclusive environment.
- Qualifications: Experience with Dynamics 365 or Microsoft 365; strong problem-solving and communication skills required.
- Other info: No coding needed; just a passion for improving systems and helping communities.
The predicted salary is between 36000 - 60000 £ per year.
Contract: Permanent, full-time (37.5 hrs/week, Mon–Fri, 9am–5.30pm)
Location: Hybrid – 4 days working from home and 1 day per week at one of our London sites (Deptford, Enfield, Poplar, Park Royal/Acton, Western International Market, Greenford, or Canary Wharf)
Reporting to: Senior Systems Administrator
Right to Work: Required in the UK
About The Felix Project
The Felix Project is London’s largest food redistribution charity, rescuing surplus food and delivering it to over 1,200 community organisations to fight food waste and hunger.
Role Overview
We are seeking a confident Microsoft Dynamics 365 System Administrator to help manage, maintain, and improve our core systems. This is not a developer role – the majority of changes are made using Dynamics’ built-in wizards, configuration tools, and drag-and-drop features. This role is perfect for someone with strong system admin experience, a good understanding of business processes, and the ability to translate needs into system updates using standard Dynamics functionality. You’ll work closely with colleagues across the charity, support user queries, and help shape more efficient ways of working.
Key Responsibilities
- Provide first-line support for all Dynamics 365 users
- Use Dynamics configuration tools (no coding required) to set up forms, views, dashboards, and workflows
- Log, triage, and resolve user tickets using our DevOps tracking system
- Test and support new features and bug fixes before they go live
- Help with user setup, licensing, and security role management
- Maintain clean, accurate data and deduplicate records where needed
- Assist with reporting improvements via Dataverse and Power BI
- Train staff on Dynamics features and support day-to-day queries
- Work with internal teams and limited external support partners
Ideal Candidate
- Experienced Dynamics 365 or Microsoft 365 super user, administrator, or analyst
- Confident with non-code system configuration and user support
- Detail-oriented with good problem-solving and communication skills
- Comfortable translating business requirements into system changes
- Keen to learn and improve systems that help us maximise impact
Our Values
- We solve it differently – Creative and solutions-driven
- We make it happen – Committed and accountable
- We do it together – Inclusive and collaborative
- We do it with heart – Caring for each other and our communities
Equity, Diversity, Inclusion & Belonging
We welcome applicants from all backgrounds and are committed to creating an inclusive environment where everyone feels valued and respected.
Seniority level: Associate
Employment type: Full-time
Job function: Information Technology
Industries: Transportation, Logistics, Supply Chain and Storage
Microsoft Dynamics Consultant employer: Widen the Net Limited
Contact Detail:
Widen the Net Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Dynamics Consultant
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365's built-in configuration tools. Since this role focuses on non-code system configuration, being well-versed in these features will help you demonstrate your capability during interviews.
✨Tip Number 2
Brush up on your problem-solving and communication skills. You'll need to effectively translate business requirements into system changes, so practice articulating how you've done this in past roles or projects.
✨Tip Number 3
Network with current or former employees of The Felix Project or similar organisations. Understanding their experiences can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 4
Prepare to discuss your experience with user support and training. This role involves helping colleagues with Dynamics queries, so be ready to share examples of how you've successfully supported users in the past.
We think you need these skills to ace Microsoft Dynamics Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Microsoft Dynamics Consultant position. Familiarise yourself with Dynamics 365 functionalities and how they relate to the role.
Tailor Your CV: Customise your CV to highlight relevant experience in system administration and user support for Dynamics 365. Emphasise your problem-solving skills and any specific projects where you've successfully implemented system changes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the charity's mission. Mention your understanding of business processes and how your skills can help improve their systems and efficiency.
Highlight Soft Skills: In your application, don't forget to mention your communication and collaboration skills. The role requires working closely with colleagues, so demonstrating your ability to work as part of a team is essential.
How to prepare for a job interview at Widen the Net Limited
✨Understand the Role
Make sure you have a clear understanding of the Microsoft Dynamics 365 System Administrator role. Familiarise yourself with the key responsibilities, such as providing first-line support and using configuration tools, so you can discuss how your experience aligns with these tasks.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully resolved user queries or improved system processes in previous roles. This will demonstrate your ability to translate business needs into effective system updates, which is crucial for this position.
✨Familiarise Yourself with Dynamics Tools
Since the role involves using Dynamics’ built-in wizards and configuration tools, brush up on these features before the interview. Being able to discuss specific tools and how you've used them will show your confidence and expertise.
✨Emphasise Team Collaboration
The job requires working closely with colleagues across the charity. Be ready to share experiences where you've collaborated effectively with teams, highlighting your inclusive and caring approach, which aligns with the company's values.
