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- Tasks: Support Dynamics 365 users and manage system configurations without coding.
- Company: Join The Felix Project, London's largest food redistribution charity fighting waste and hunger.
- Benefits: Enjoy a hybrid work model with 4 days remote and flexible hours.
- Why this job: Make a real impact while developing your skills in a supportive, inclusive environment.
- Qualifications: Experience with Dynamics 365 or Microsoft 365 and strong problem-solving skills required.
- Other info: Be part of a team that values creativity, collaboration, and community care.
The predicted salary is between 36000 - 60000 £ per year.
Contract: Permanent, full-time (37.5 hrs/week, Mon–Fri, 9am–5.30pm)
Location: Hybrid – 4 days working from home and 1 day per week at one of our London sites (Deptford, Enfield, Poplar, Park Royal/Acton, Western International Market, Greenford, or Canary Wharf)
Reporting to: Senior Systems Administrator
Right to Work: Required in the UK
About The Felix Project: The Felix Project is London’s largest food redistribution charity, rescuing surplus food and delivering it to over 1,200 community organisations to fight food waste and hunger.
Role Overview: We are seeking a confident Microsoft Dynamics 365 System Administrator to help manage, maintain, and improve our core systems. This is not a developer role – the majority of changes are made using Dynamics’ built-in wizards, configuration tools, and drag-and-drop features. This role is perfect for someone with strong system admin experience, a good understanding of business processes, and the ability to translate needs into system updates using standard Dynamics functionality. You’ll work closely with colleagues across the charity, support user queries, and help shape more efficient ways of working.
Key Responsibilities:
- Provide first-line support for all Dynamics 365 users
- Use Dynamics configuration tools (no coding required) to set up forms, views, dashboards, and workflows
- Log, triage, and resolve user tickets using our DevOps tracking system
- Test and support new features and bug fixes before they go live
- Help with user setup, licensing, and security role management
- Maintain clean, accurate data and deduplicate records where needed
- Assist with reporting improvements via Dataverse and Power BI
- Train staff on Dynamics features and support day-to-day queries
- Work with internal teams and limited external support partners
Ideal Candidate:
- Experienced Dynamics 365 or Microsoft 365 super user, administrator, or analyst
- Confident with non-code system configuration and user support
- Detail-oriented with good problem-solving and communication skills
- Comfortable translating business requirements into system changes
- Keen to learn and improve systems that help us maximise impact
Our Values:
- We solve it differently – Creative and solutions-driven
- We make it happen – Committed and accountable
- We do it together – Inclusive and collaborative
- We do it with heart – Caring for each other and our communities
Equity, Diversity, Inclusion & Belonging: We welcome applicants from all backgrounds and are committed to creating an inclusive environment where everyone feels valued and respected.
Microsoft Dynamics Consultant employer: Widen the Net Limited
Contact Detail:
Widen the Net Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Dynamics Consultant
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 features and functionalities. Since this role focuses on configuration rather than coding, understanding how to use the built-in tools effectively will give you a significant advantage during the interview.
✨Tip Number 2
Brush up on your problem-solving skills. Be prepared to discuss specific examples of how you've resolved user issues or improved system processes in previous roles, as this will demonstrate your capability to support Dynamics 365 users effectively.
✨Tip Number 3
Showcase your communication skills by preparing to explain complex technical concepts in simple terms. This is crucial for training staff and supporting users, so think of ways to illustrate your ability to bridge the gap between technology and business needs.
✨Tip Number 4
Research The Felix Project and its mission. Understanding their values and how they operate will help you align your answers with their goals, showing that you're not just a fit for the role but also for the organisation's culture.
We think you need these skills to ace Microsoft Dynamics Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Microsoft Dynamics Consultant position. Familiarise yourself with Dynamics 365 functionalities and how they relate to the role.
Tailor Your CV: Customise your CV to highlight relevant experience with Microsoft Dynamics 365 or similar systems. Emphasise your system administration skills, problem-solving abilities, and any experience in user support or training.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the charity's mission. Mention specific examples of how your skills align with the job description and how you can contribute to The Felix Project.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Widen the Net Limited
✨Understand the Role
Make sure you have a solid grasp of what a Microsoft Dynamics Consultant does. Familiarise yourself with the key responsibilities listed in the job description, such as providing first-line support and using configuration tools. This will help you tailor your answers to demonstrate how your experience aligns with their needs.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved user issues or improved system processes. Highlight your detail-oriented approach and how you translate business requirements into effective system changes, as this is crucial for the role.
✨Familiarise Yourself with Dynamics 365
Since this role involves using Dynamics 365's built-in wizards and configuration tools, brush up on your knowledge of these features. Be ready to discuss how you've used similar tools in the past and your comfort level with non-code system configuration.
✨Emphasise Team Collaboration
The Felix Project values inclusivity and collaboration, so be prepared to discuss how you've worked effectively within teams. Share examples of how you've supported colleagues or contributed to a positive team environment, which will resonate well with their organisational culture.
