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- Tasks: Join our team as an AV Technician, supporting cutting-edge tech in conference rooms and events.
- Company: Be part of a global leader in high-tech innovations with over 6,500 employees.
- Benefits: Enjoy a competitive daily rate and gain valuable IT training while working in a hybrid role.
- Why this job: Work with the latest AV technologies and collaborate with top professionals in a dynamic environment.
- Qualifications: 2+ years of AV or IT support experience, familiar with ticketing systems and enterprise AV tech.
- Other info: This is a 12-month contract role based in London Farringdon, offering exciting growth opportunities.
The predicted salary is between 50000 - 75000 £ per year.
Our client is a global leading high tech company with over 6,500 employees across 20+ offices. They are fast growing and work with cutting edge AR and VR technologies, 3D printing, etc.
They are looking for an AV technician with enterprise AV experience to join their London Farringdon AV engineering team:
- AV technician onsite responsible for conference rooms and support general staff to senior VPs;
- Set up, test and troubleshoot all AV technologies and video services including software and hardware in conference rooms and events spaces;
- Troubleshoot and provide technical support for all VC technologies including Google Meet, Fuze VOIP, Zoom, etc.;
- Provide documentation, maintain system configuration and develop procedures for system updates;
- Hybrid AV/IT technician with primary focus on the AV side, work alongside the IT support for desktop support when needed (Snapchat will provide IT training).
Requirements:
- 2 year+ experience working as AV technician or an IT support/service desk with experience in AV/VC support;
- Must have experience with ticketing system/management such as Jira, Servicenow or similar;
- Experience in enterprise and professional AV technologies such as Crestron, Biamp, Yamaha, Shure;
- Ideally familiar with VC platforms such as Hangouts Meet and Zoom;
- AV transmission protocols including UDP, VoIP and SIP and ability to read signal flow diagrams is a big plus;
- Experience in MAC OS, Chrome OS and PC platforms is a big plus.
This will be a contract to run for 12 months. It has a budget of £250 per day and is inside IR35.
Audio Visual Technician employer: Widen the Net Limited
Contact Detail:
Widen the Net Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Technician
✨Tip Number 1
Familiarise yourself with the specific AV technologies mentioned in the job description, such as Crestron and Biamp. Having hands-on experience or even a solid understanding of these systems will give you an edge during interviews.
✨Tip Number 2
Brush up on your knowledge of video conferencing platforms like Google Meet and Zoom. Being able to discuss common issues and solutions related to these platforms can demonstrate your expertise and readiness for the role.
✨Tip Number 3
Network with professionals in the AV industry, especially those who work with enterprise-level technologies. Attend relevant events or join online forums to connect with others and learn about potential job openings.
✨Tip Number 4
Prepare to discuss your experience with ticketing systems like Jira or ServiceNow. Be ready to share specific examples of how you've used these tools to manage AV support requests effectively.
We think you need these skills to ace Audio Visual Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an AV technician. Focus on your enterprise AV experience, mentioning specific technologies you've worked with, such as Crestron or Biamp, and any relevant software like Jira or Servicenow.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience with AV technologies and how it aligns with the job requirements. Be sure to include examples of troubleshooting and support you've provided in previous roles.
Highlight Technical Skills: Clearly list your technical skills related to AV and IT support. Include your familiarity with VC platforms like Zoom and Google Meet, as well as your understanding of AV transmission protocols. This will demonstrate your capability to handle the responsibilities of the role.
Proofread Your Application: Before submitting your application, take the time to proofread everything. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail, which is crucial for an AV technician.
How to prepare for a job interview at Widen the Net Limited
✨Know Your AV Tech
Make sure you brush up on your knowledge of enterprise AV technologies like Crestron, Biamp, and Shure. Be prepared to discuss your hands-on experience with these systems and how you've used them in past roles.
✨Familiarise Yourself with VC Platforms
Since the role involves troubleshooting video conferencing technologies, ensure you're well-versed in platforms like Google Meet and Zoom. You might be asked to solve a hypothetical issue during the interview, so practice explaining your troubleshooting process.
✨Highlight Your Ticketing System Experience
The job requires familiarity with ticketing systems like Jira or ServiceNow. Be ready to share specific examples of how you've used these tools to manage support requests and improve service delivery.
✨Demonstrate Team Collaboration Skills
As you'll be working alongside IT support, it's crucial to show that you can collaborate effectively with others. Prepare examples of how you've worked in teams, especially in high-pressure situations, to resolve technical issues.
