At a Glance
- Tasks: Provide top-notch IT support and troubleshoot tech issues in a dynamic environment.
- Company: Join a global leader in cutting-edge AR and VR technologies.
- Benefits: Competitive pay, Monday to Friday hours, and no weekend shifts.
- Other info: Exciting opportunities for career growth and hands-on project involvement.
- Why this job: Be the go-to tech guru and make a real difference in a fast-growing company.
- Qualifications: 12 months of IT support experience and knowledge of Mac OSX or Gsuite.
The predicted salary is between 48000 - 48000 £ per year.
Our client is a global leading high tech company with over 6,500 employees across 20+ offices. They are fast growing and working with cutting edge AR and VR technologies, 3D printing, etc.
They are looking for an IT Support Technician to join their London, Farringdon office:
- 12 - 24 months experience
- Right hand man to IT support manager on site and be the escalation point for IT issues
- Troubleshooting mostly Mac OSX plus some Windows OS storage, backups and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, JAMF/Airwatch
- Clearing tickets backlog, analysing issues and following up with end users, escalating technical issues, helping resolve problems and finding root cause within SLA
- Documentation
- Help with IT network configuration, IT project work and IT inventory
This contract is Inside IR35 and paying £200 per day. Monday - Friday normal business hours. No shift work or weekend work.
Requirements:
- 12 months experience working as IT support
- Working knowledge in Gsuite or Mac OSX
- Excellent client facing and problem solving skills, creative thinking and sociable personality
IT Support Technician in London employer: Widen the Net | B Corp
Join a dynamic and innovative global leader in high-tech solutions, where as an IT Support Technician in our Farringdon office, you will be at the forefront of cutting-edge technologies like AR and VR. Our collaborative work culture fosters creativity and problem-solving, providing ample opportunities for professional growth and development. With a focus on employee well-being and a supportive environment, we ensure that your contributions are valued and recognised, making this an excellent place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in London
✨Tip Number 1
Network like a pro! Attend tech meetups or local IT events to connect with industry folks. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and troubleshooting successes. This can really set you apart from the crowd.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online resources. Focus on common IT support scenarios and how you'd tackle them.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, it’s a great way to get noticed by hiring managers directly.
We think you need these skills to ace IT Support Technician in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Mac OSX and Gsuite, as these are key for the role. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the IT Support Technician role. Share specific examples of how you've tackled IT issues in the past and how you can bring that problem-solving mindset to our team.
Show Off Your Soft Skills:We value excellent client-facing skills and a sociable personality. In your application, let us know how you've successfully communicated with users and resolved their issues. A little creativity in your approach can go a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Widen the Net | B Corp
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Mac OSX and Gsuite, as these are key areas for the role. Be prepared to discuss troubleshooting techniques and any past experiences you've had with these systems.
✨Show Off Your Problem-Solving Skills
During the interview, be ready to share specific examples of how you've tackled IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your creative thinking.
✨Familiarise Yourself with Their Tools
Get to know the tools mentioned in the job description, like Atlassian, Slack, and Confluence. If you can, try to demonstrate your understanding of how these tools can improve workflow and communication during your interview.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s IT processes or the team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
