At a Glance
- Tasks: Manage digital ad campaigns, troubleshoot issues, and optimise performance for advertisers.
- Company: Join a leading tech and social media platform known for innovative visual messaging.
- Benefits: Competitive daily rate, flexible work environment, and hands-on experience in digital advertising.
- Other info: Fast-paced role with opportunities to collaborate globally and grow your career.
- Why this job: Be at the forefront of digital marketing, helping brands succeed with cutting-edge technology.
- Qualifications: Experience in digital advertising and strong communication skills are essential.
The predicted salary is between 51750 - 63250 £ per year.
We're hiring on behalf of a major technology and social media platform, known for its camera-first products connecting hundreds of millions of users worldwide through visual messaging, augmented reality, and wearable tech. This is a newly created function supporting advertiser operations across the UK. You'll combine hands-on campaign management, performance troubleshooting, and technical issue triage — helping advertisers and agencies run healthier, better-performing campaigns.
You'll respond to live campaign alerts, investigate pacing and delivery issues, support launch readiness, diagnose technical blockers, and drive recommendations through to implementation — working closely with Account Managers, Technical Solutions teams, Product, and advertiser-side technical contacts.
What you'll do:
- Own execution, diagnosis, and operational follow-through for priority advertiser campaigns, with clear escalation where needed.
- Help build the case for the role's ongoing value — tracking recommendation adoption, customer health, and resolution speed.
- Monitor campaigns for delivery blockers, error codes, pacing risk, budget-utilisation drops, and performance dips.
- Run pre-launch readiness checks across assets, setup, dependencies, and measurement requirements.
- Develop practical optimisation recommendations covering pacing, delivery, audience, creative, bidding, and measurement.
- Communicate recommendations and resolution steps directly to advertisers and agencies, in partnership with the Account Manager.
- Track objections and blockers through to resolution, closing the loop with all stakeholders.
- Work with advertiser-side developers on integration issues, escalating bugs and complex signal problems to internal technical teams with clear business context.
- Support pilot measurement by capturing outcomes, workflow data, and time-to-resolution metrics.
What we're looking for:
- Strong grounding in digital ad campaign management — auction dynamics, pacing, budget utilisation, optimisation, and troubleshooting.
- Working knowledge of tracking pixels, Conversions API, Mobile Measurement Partners, web analytics, attribution, and third-party measurement tools.
- Comfortable turning campaign data into a clear story and practical recommendations; experience with Looker, Tableau, or similar.
- Excellent written, verbal, and presentation skills — able to translate technical detail for non-technical audiences.
- Confident working directly with advertisers, agencies, developers, and cross-functional partners.
- Able to work independently in a fast-moving environment while collaborating across regional and global teams.
Minimum requirements:
- Bachelor's degree or equivalent experience in marketing, advertising, technology, STEM, or related field.
- 1+ years' experience in digital advertising, ad tech, technical account management, campaign operations, or solutions consulting.
- Experience supporting advertisers, agencies, or internal sales teams with setup, optimisation, measurement, or troubleshooting.
- Experience communicating recommendations and resolution steps to both technical and non-technical audiences.
Nice to have:
- Experience in a technical solutions, TAM, or campaign success role in a revenue-focused environment.
- Advanced knowledge of tracking pixels, API integrations, MMPs, and attribution.
- Troubleshooting experience using APIs, JavaScript, HTML5, CSS, Python, or browser dev tools.
- Experience with Ads Manager or comparable advertising/campaign-management platforms.
Digital Media Specialist in London employer: Widen the Net | B Corp
Join a leading camera and social media company in London, where innovation meets creativity. As an employer, they offer a vibrant work culture that fosters collaboration and personal growth, providing employees with opportunities to develop their skills in a fast-paced environment. With a commitment to empowering individuals through technology, this company not only values your contributions but also supports your career journey in the exciting field of IT asset management.
