Information Technology Support Technician

Information Technology Support Technician

Full-Time 16875 - 16875 € / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to IT support for a global fashion brand and help over 50 staff.
  • Company: Join a well-known global fashion brand with a vibrant culture.
  • Benefits: Earn £225 per day for a temporary contract with flexible hours.
  • Other info: Perfect for part-time work seekers looking to enhance their skills.
  • Why this job: Gain valuable experience in a fast-paced environment while supporting cutting-edge technology.
  • Qualifications: 3+ years in IT support with strong Mac and Windows knowledge.

The predicted salary is between 16875 - 16875 € per year.

Temporary position for leave cover, 3 weeks contract from 10th of July to 30th of July, Tuesday to Thursday standard business hours on site in London. Good opportunity for someone who wants part time work while looking for a position.

Our client is a well-known global fashion brand with over 10,000 employees and offices across North America, EMEA and APAC. They are looking for an IT support technician to join their office based in the City of London:

  • Sole IT go to person and technician for the London office and support 50+ staff;
  • Provide C-level support;
  • Troubleshoot and resolve technical issues;
  • Provide technical support across Macs/Windows, Windows server, IT network and VPN, printers, Office 365, AV/conference room, business system and applications;
  • Vendor relationship management.

Requirements:

  • 3 years + experience as IT support/desktop support/service desk analyst;
  • Good knowledge in Mac and Windows, Office 365, network and VPN;
  • Customer oriented and user friendly;
  • Great communication skills.

Please note that this is a temp 3 weeks contract between 10th of July and 30th of July, Tuesday to Thursday standard business hours. Inside IR35 contract offers £225 per day. On site in London. Please only apply if you are fine with a temp contract and if you can start on the 10th of July.

Information Technology Support Technician employer: Widen the Net | B Corp

Join a prestigious global fashion brand as an IT Support Technician in the vibrant City of London, where you'll be the sole IT expert supporting over 50 staff members. This temporary role offers a unique opportunity to enhance your skills in a dynamic environment while enjoying a collaborative work culture that values employee growth and development. With competitive pay and the chance to work with cutting-edge technology, this position is perfect for those seeking meaningful part-time work in a renowned company.

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Contact Detail:

Widen the Net | B Corp Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Information Technology Support Technician

Tip Number 1

Network like a pro! Reach out to your connections in the IT world, especially those who might have ties to the fashion industry. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss specific technical issues you've resolved in the past, especially with Macs and Windows systems. Show them you’re the go-to person they need!

Tip Number 3

Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

Tip Number 4

Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to get noticed by employers looking for tech-savvy candidates like us.

We think you need these skills to ace Information Technology Support Technician

Technical Support
Mac OS
Windows OS
Office 365
Network Troubleshooting
VPN Configuration
Printer Support

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in IT support, especially with Macs and Windows. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess!

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this temporary role. Mention your customer-oriented approach and any relevant experience you have with C-level support.

Show Off Your Communication Skills:Since great communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with a global fashion brand!

How to prepare for a job interview at Widen the Net | B Corp

Know Your Tech Inside Out

Make sure you brush up on your knowledge of both Mac and Windows systems, as well as Office 365. Be ready to discuss troubleshooting techniques and share examples of how you've resolved technical issues in the past.

Show Off Your Customer Service Skills

Since this role involves supporting over 50 staff members, it's crucial to demonstrate your customer-oriented approach. Prepare to share specific instances where you've provided excellent support and how you handled challenging situations with users.

Communicate Clearly and Confidently

Great communication skills are a must for this position. Practice explaining technical concepts in simple terms, as you'll need to interact with C-level staff. Consider doing mock interviews to refine your delivery.

Understand the Company Culture

Research the global fashion brand you're interviewing with. Familiarise yourself with their values and work culture, as this will help you tailor your responses and show that you're a good fit for their team.