At a Glance
- Tasks: Serve delicious coffee and food while providing excellent customer service.
- Company: Heaphy’s is a vibrant independent café in Glastonbury, focused on local ingredients and ethical coffee.
- Benefits: Enjoy flexible hours, a supportive team, and free or discounted food.
- Other info: Part-time and flexible contracts available, with opportunities for training and development.
- Why this job: Join a friendly community, learn barista skills, and make a positive impact on guests' experiences.
- Qualifications: No experience needed; just bring your passion for coffee and great communication skills!
Who We Are: Heaphy’s is a small independent café in the heart of Glastonbury, serving breakfast and lunch menus celebrating locally sourced ingredients, alongside our range of speciality cakes and drinks. We’re serious about serving a great cup of ethical, sustainable coffee!
We’re open 7 days a week for daytime hours on a rota basis from 07:30am to 17:30pm, with indoor and outdoor seating for approximately 45 covers in total. We occasionally do evening and special events.
We’re committed to providing equality of opportunity so if you have a disability, we would be happy to discuss reasonable adjustments to the job with you.
Where you’ll be working: Heaphy’s Café is based in the centre of Glastonbury in the Market Place – at the heart of the community.
What you’ll achieve with us: As a motivated, welcoming member of our front-of-house team, you’ll be delivering great guest service in a friendly, relaxed environment. As a small café, our supportive team is critical to every aspect of delivering a great guest experience – you’ll spend time covering duties in all front-of-house areas including interacting with guests, taking orders and till work, washing up and cleaning duties, restocking, making beverages, clearing tables, and carrying out basic food preparation service.
What you’ll be doing as part of the team:
- OPERATIONAL DELIVERY DUTIES: Preparing and serving beverage and food items (training provided), maintain high levels of cleanliness and hygiene at all times, carry out all tasks to ensure smooth operation of café and delivery of excellent guest service standards, assist with resolving guest complaints or queries, assist in delivering service for onsite private events.
- FINANCE DUTIES: Record all food and beverage sales accurately using till system, carry out café close-down procedures including end-of-day reporting.
- HEALTH AND SAFETY DUTIES: Adhere to health and safety regulations set out by Heaphy’s Limited in accordance with its statutory regulations, ensure accidents and near misses are recorded, ensure equipment is used and maintained appropriately.
- OTHER DUTIES: Maintain excellent levels of communication with Catering Manager, the café team, and broader Heaphy’s Limited team, attend training courses as required including fire safety, allergens, basic first aid, ensure café daily security checks are completed.
In addition to the above, the post-holder may be required to undertake other reasonable duties and responsibilities to be agreed with the Catering Manager.
Who we’re looking for: You’re a team player with some catering and barista experience (although training will be provided); you’ve got a passion for producing excellent coffee and celebrating local food and drink. You’re a ‘people person’ who loves interacting with customers, offering a warm, friendly service.
- Barista experience (further training will be provided)
- Knowledge of coffee
- Able to make coffee at a fast pace whilst maintaining great consistency
Essential skills / knowledge / qualifications:
- Great communication skills – allowing you to interact with guests in a warm, friendly manner to build positive relationships
- Level 2 Food Hygiene & Safety Certificate (or willingness to complete this)
- Willingness to go the extra mile to deliver great service
- Ability to work effectively as part of a supportive team
- Comfortable with the challenges of working under pressure when things get busy in a fast-paced environment
- Proactively identify and complete tasks in quieter periods
Occasionally we may need to review a job description to incorporate any changes or other duties needed for the role as identified by the Catering Manager.
Job Types: Part-time, Permanent, Temporary contract, Fixed term contract, Zero hours contract
Contract length: 8 months
Salary: £12.00 per hour
Expected hours: 16 – 32 per week
Company pension
Discounted or free food
Schedule: 8 hour shift, Day shift, Weekend availability
To apply, please call our office on 01458 258 700 or apply online for a call-back.
StudySmarter Expert Advice🤫
We think this is how you could land Barista – Glastonbury
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Wickhollow and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Barista – Glastonbury
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Wickhollow that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Wickhollow.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Wickhollow get a sense of who you are beyond your experience!
How to prepare for a job interview at Wickhollow
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Wickhollow and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
