Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers and ensure a fantastic shopping experience during evenings and weekends.
- Company: Wickes, a leading home improvement retailer with a focus on customer satisfaction.
- Benefits: Earn up to £300 monthly bonus, enjoy 35 days annual leave, and great discounts.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: No specific qualifications required, just a passion for helping others.
The predicted salary is between 12 - 15 £ per hour.
Wickes is looking for a part-time customer service assistant in Worcester, United Kingdom. The role consists of 12 hours a week on a fixed term basis, primarily covering evenings and weekends, where you will assist customers and ensure a great shopping experience.
You'll have opportunities for growth and receive benefits like:
- up to £300 monthly gain share bonus
- up to 35 days annual leave
- a comprehensive benefits package including a pension contribution and discounts
Part-Time Customer Experience Agent (Evenings & Weekends) in Worcester employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Experience Agent (Evenings & Weekends) in Worcester
✨Tip Number 1
Make sure to research Wickes and their customer service values. Knowing what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios before your interview. Think about how you'd handle difficult customers or resolve complaints, as this will demonstrate your problem-solving skills and readiness for the job.
✨Tip Number 3
Network with current or former employees of Wickes if you can. They might share insider tips on what the company values in a candidate, which could give you an edge over other applicants.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that part-time gig.
We think you need these skills to ace Part-Time Customer Experience Agent (Evenings & Weekends) in Worcester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences you've had that highlight your skills in providing excellent service, especially during busy times like evenings and weekends.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience and skills that match the job description, so we can see how you'd fit right into our team at Wickes.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the Part-Time Customer Experience Agent position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Wickes
✨Know the Company
Before your interview, take some time to research Wickes. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Experience Agent, you'll need to demonstrate your ability to handle various customer situations. Prepare examples from your past experiences where you successfully resolved issues or provided exceptional service. This will highlight your suitability for the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific customer interactions, especially during busy evenings and weekends. Practising these scenarios can help you respond confidently and effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical shift looks like. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.