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For Companies At a Glance
- Tasks: Lead a team to deliver outstanding customer service and manage store operations.
- Company: Top home improvement retailer in the UK with a focus on customer experience.
- Benefits: Up to 7.5% annual bonus, generous pension, and up to 35 days leave.
- Why this job: Inspire your team and create memorable shopping experiences in a dynamic environment.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Join a supportive team with great opportunities for personal and professional growth.
The predicted salary is between 28800 - 42000 £ per year.
A leading home improvement retailer in the UK is seeking an Assistant Manager to ensure exceptional customer service and support various store operations. You will inspire your team while managing diverse tasks within a fast-paced environment.
Benefits include:
- Up to 7.5% annual bonus
- A generous employer pension contribution
- Up to 35 days of annual leave
- Other financial wellbeing initiatives
Store Leader - Customer Experience & Team Coach employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader - Customer Experience & Team Coach
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with inspiring teams and delivering exceptional customer service. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Let’s make sure we look sharp and professional when we walk into that interview.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds. It shows our enthusiasm for the role and helps us stand out from the crowd.
We think you need these skills to ace Store Leader - Customer Experience & Team Coach
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for delivering exceptional customer service. Share specific examples of how you've gone above and beyond to create a positive experience for customers in your previous roles.
Highlight Your Leadership Skills: As a Store Leader, you'll be inspiring your team. Make sure to showcase your leadership experience in your application. Talk about how you've motivated others and managed diverse tasks in a fast-paced environment.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing to demonstrate that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Wickes
✨Know the Company Inside Out
Before your interview, make sure you research the home improvement retailer thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Leader, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on your coaching style and how you handle challenges. Be ready to discuss specific situations where your leadership made a difference.
✨Emphasise Customer Experience
Customer service is key in this role. Think of instances where you've gone above and beyond for customers. Be prepared to share these stories during the interview, highlighting your commitment to exceptional service and how it positively impacted the business.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced environment, be ready to discuss how you manage multiple tasks efficiently. Consider preparing a few examples that demonstrate your ability to prioritise and stay organised under pressure, as this will resonate well with the interviewers.
