Store Lead: Customer Experience & Team Inspiration
Store Lead: Customer Experience & Team Inspiration

Store Lead: Customer Experience & Team Inspiration

Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team to deliver outstanding customer experiences and manage daily store operations.
  • Company: Top home improvement retailer with a focus on teamwork and customer satisfaction.
  • Benefits: Competitive salary, bonus opportunities, and benefits for work-life balance.
  • Why this job: Inspire a passionate team while making a difference in customers' lives.
  • Qualifications: Experience in customer service and strong organisational skills.
  • Other info: Join a supportive environment with great career advancement potential.

The predicted salary is between 30000 - 42000 Β£ per year.

A leading home improvement retailer is looking for an Assistant Manager to support store operations and inspire the team to provide an excellent customer experience. The successful candidate will have experience in customer-facing roles, be highly organized, and manage various responsibilities throughout the day. The company offers a competitive salary, bonus structures, and numerous benefits to promote employee wellbeing and work-life balance.

Store Lead: Customer Experience & Team Inspiration employer: Wickes

As a leading home improvement retailer, we pride ourselves on fostering a vibrant work culture that prioritises employee wellbeing and development. Our Store Lead role not only offers competitive salaries and bonus structures but also provides ample opportunities for personal growth and team inspiration in a supportive environment. Join us to be part of a dynamic team dedicated to delivering exceptional customer experiences while enjoying a healthy work-life balance.
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Contact Detail:

Wickes Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Store Lead: Customer Experience & Team Inspiration

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Store Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to customer experience and team management. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your organisational skills during the interview. Bring examples of how you've successfully managed multiple responsibilities in previous roles, as this will demonstrate your ability to handle the fast-paced environment of a store.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Store Lead: Customer Experience & Team Inspiration

Customer Service Skills
Team Leadership
Organisational Skills
Time Management
Communication Skills
Problem-Solving Skills
Sales Experience
Adaptability

Some tips for your application 🫑

Show Your Customer Passion: When writing your application, make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to create excellent customer experiences in the past!

Be Organised and Clear: Since the role involves managing various responsibilities, it's crucial to demonstrate your organisational skills. Use bullet points or clear sections in your application to make it easy for us to see how you manage tasks effectively.

Inspire Us with Your Leadership Style: As a Store Lead, inspiring your team is key! Share examples of how you've motivated others in previous roles. We love to see how you can bring out the best in your team!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Wickes

✨Know the Company Inside Out

Before your interview, take some time to research the home improvement retailer. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Experience Skills

Since the role focuses on customer experience, prepare specific examples from your past roles where you went above and beyond for customers. Highlight how you inspired your team to do the same, as this will demonstrate your leadership potential.

✨Organisational Skills are Key

As an Assistant Manager, you'll need to juggle various responsibilities. Be ready to discuss how you prioritise tasks and manage your time effectively. Consider sharing a situation where your organisational skills led to a successful outcome.

✨Emphasise Team Inspiration

The company is looking for someone who can inspire their team. Think of ways you've motivated others in previous roles. Prepare to share these stories during the interview, as they will illustrate your ability to lead and create a positive work environment.

Store Lead: Customer Experience & Team Inspiration
Wickes
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  • Store Lead: Customer Experience & Team Inspiration

    Full-Time
    30000 - 42000 Β£ / year (est.)
  • W

    Wickes

    1000+
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