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- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a fast-paced showroom.
- Company: Wickes, a forward-thinking company focused on customer satisfaction and employee wellbeing.
- Benefits: Enjoy bonuses, generous leave, discounts, and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and enhancing customer journeys every day.
- Qualifications: Experience in customer service and strong leadership skills are essential.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 36000 - 60000 ÂŁ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
The Role…
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
About you…
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you…
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to ÂŁ300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Vacancy reference #99469
\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\”
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Showroom Manager employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Showroom Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Wickes, understand their values, and think about how your experience aligns with their customer-focused approach. Practise common interview questions so you can showcase your leadership skills and passion for customer service.
✨Tip Number 3
Show up with enthusiasm! When you get that interview, make sure to convey your excitement about the role and the company. A positive attitude can go a long way in making a lasting impression on your potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Wickes!
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Showroom Manager role. Highlight your experience in fast-paced environments and any leadership roles you've had, as this will show us you're ready to inspire your team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our unique culture at Wickes. Be genuine and let your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We want to see how you handle the variety of tasks that come with being a Showroom Manager, so don’t hold back on those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wickes
✨Know the Company Inside Out
Before your interview, take some time to research Wickes and its values. Understand their commitment to customer service and how they create an inclusive workplace. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a potential Showroom Manager, you'll need to inspire and lead your team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and ensure a great customer experience, as this is key for the role.
✨Demonstrate Flexibility and Organisation
The job requires handling various tasks, from planning bathrooms to managing deliveries. Be ready to discuss how you prioritise tasks and adapt to changing situations. Share specific instances where you've juggled multiple responsibilities effectively, showcasing your organisational skills.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how they measure success in the showroom. This not only shows your interest but also helps you determine if Wickes is the right fit for you.
