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- Tasks: Lead your team to deliver exceptional customer experiences and tackle daily challenges.
- Company: Wickes, a dynamic retailer focused on customer satisfaction and team wellbeing.
- Benefits: Up to 35 days annual leave, bonuses, discounts, and flexible working options.
- Why this job: Join a supportive culture where you can inspire others and grow your career.
- Qualifications: Experience in fast-paced customer service and strong organisational skills.
- Other info: Inclusive workplace prioritising colleague wellbeing and career development.
The predicted salary is between 28800 - 42000 £ per year.
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next, all whilst ensuring everyone is kept safe.
About you... You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you... Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
- Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.
Assistant Manager in Rugby employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Rugby
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wickes' values and how they align with yours. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! As an Assistant Manager, you'll need to handle various situations. Think of examples from your past experiences where you’ve gone above and beyond for customers, and be ready to share those stories.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've inspired and led a team in a fast-paced environment. Highlight any specific achievements or challenges you've overcome to demonstrate your capability.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Assistant Manager in Rugby
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can inspire others and create a fantastic experience for our customers at Wickes.
Tailor Your Experience: Make sure to highlight your experience in fast-paced environments. We’re looking for someone who can juggle multiple tasks, so share specific examples of how you've managed similar situations in the past.
Be Organised: Demonstrate your organisational skills in your application. We appreciate candidates who can keep things running smoothly, so mention any tools or methods you use to stay on top of your responsibilities.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Wickes
✨Know the Role Inside Out
Before your interview, make sure you understand what an Assistant Manager does at Wickes. Familiarise yourself with the responsibilities mentioned in the job description, like inspiring your team and delivering excellent customer service. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Experience
Be ready to share specific examples from your past roles where you've successfully managed a team or handled a challenging situation in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how your experience aligns with their needs.
✨Emphasise Team Leadership
Wickes is looking for someone who can inspire and lead a team. Prepare to discuss your leadership style and how you motivate others. Think of instances where you've helped colleagues overcome challenges or improved team performance, as this will show that you're the right fit for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, how success is measured for an Assistant Manager, or what the biggest challenges are in the store. This not only gives you valuable insights but also demonstrates your proactive attitude.
