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- Tasks: Lead and motivate your team to deliver top-notch customer service every day.
- Company: Join Wickes, a leading home improvement retailer dedicated to customer satisfaction.
- Benefits: Enjoy competitive pay, bonuses, generous leave, and awesome discounts on products.
- Why this job: Grow your career in a supportive environment focused on learning and development.
- Qualifications: Bring enthusiasm and some experience in team support or training.
- Other info: Flexible working options available; we prioritize your wellbeing!
The predicted salary is between 25000 - 35000 £ per year.
Job Title: Retail SupervisorSalary: £12.05 per hour Job Type: Full Time
Wickes, 2 Rutland Road, Sheffield, S3 8DQ
The Role…
Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you’ll be there drive success.
Permanent and Full-time, 39 hours per week.
About you…
You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
If you are 21 yrs and over £12.05 phr, 18 yrs – 20 yrs £11.37 phr and under 18 yrs £8.77 phr.
- Up to 5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Apply now!
Vacancy Reference#47407
\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\”
Retail Supervisor, Sheffield employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor, Sheffield
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with our focus on delivering exceptional customer experiences.
✨Tip Number 2
Highlight any experience you have in training or supervising team members. We value leadership skills, so discussing how you've motivated or guided colleagues will demonstrate that you're a great fit for the Retail Supervisor role.
✨Tip Number 3
Familiarize yourself with our store's operations and safety protocols. Being knowledgeable about these aspects will show us that you're proactive and ready to take on the responsibilities of a key holder.
✨Tip Number 4
Express your interest in career growth and development during the interview. We offer fantastic learning opportunities, so let us know how you envision your future with us and how you plan to contribute to the team's success.
We think you need these skills to ace Retail Supervisor, Sheffield
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Retail Supervisor position. Highlight key responsibilities such as motivating colleagues, ensuring safety, and delivering exceptional customer service.
Tailor Your CV: Customize your CV to reflect your relevant experience in retail supervision, team training, and customer service. Use specific examples that demonstrate your ability to lead a team and enhance customer experiences.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your passion for customer service and any previous experience that aligns with the responsibilities of a Retail Supervisor.
Highlight Your Skills: In your application, emphasize skills that are crucial for the role, such as leadership, communication, and problem-solving. Make sure to mention any experience you have with scheduling or being a key-holder.
How to prepare for a job interview at Wickes
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help customers, as this aligns with the company's values.
✨Demonstrate Leadership Skills
As a Retail Supervisor, you'll be guiding and motivating your team. Prepare to discuss your leadership style and provide examples of how you've successfully trained or supported team members in previous roles.
✨Highlight Safety Awareness
Since safety is a top priority, be ready to talk about how you ensure a safe working environment. Discuss any relevant experience you have in maintaining safety standards and how you would implement these in the store.
✨Prepare Questions About Growth Opportunities
Show your interest in career development by preparing thoughtful questions about the learning and development opportunities available. This demonstrates your commitment to growing within the company and supporting your team.
