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- Tasks: Lead and support your team to deliver top-notch customer service.
- Company: Join Wickes, a leading home improvement retailer dedicated to customer satisfaction.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a supportive work environment.
- Why this job: Grow your career while making a real impact in a fun, inclusive workplace.
- Qualifications: Bring enthusiasm and some experience in team support or customer service.
- Other info: Flexible working options available; apply with an updated CV.
Job Title: Retail SupervisorSalary: £12.05 per hour Job Type: Part Time
Wickes, Unit E, Lichfield Retail Park, Vulcan Road, Lichfield, WS13 6RW
About the role…
Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success.
Permanent and Part-time, 15 hours per week.
About you…
You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.
Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
If you are 21 yrs and over £12.05 phr, 18 yrs – 20 yrs £11.37 phr and under 18 yrs £8.77 phr.
- Up to 5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Apply now!
Vacancy Reference#99002
\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\”
Retail Supervisor, Lichfield employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor, Lichfield
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with what Wickes is looking for.
✨Tip Number 2
Highlight any experience you have in training or supervising team members. Discuss how you’ve motivated your colleagues in the past, as this will demonstrate your leadership skills.
✨Tip Number 3
Familiarize yourself with Wickes' products and services before the interview. Being knowledgeable about what they offer will show your genuine interest in the role and the company.
✨Tip Number 4
Prepare questions that reflect your understanding of the role and the company culture. Asking insightful questions can set you apart and show that you’re serious about contributing to the team.
We think you need these skills to ace Retail Supervisor, Lichfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail supervision, customer service, and team management. Emphasize any previous roles where you motivated or trained team members.
Show Enthusiasm: In your application, express your passion for delivering exceptional customer service and your eagerness to grow within the company. Use positive language that reflects your enthusiasm.
Highlight Key Skills: Mention specific skills that align with the job description, such as being a key holder, managing schedules, or ensuring store safety. This will demonstrate that you understand the role's responsibilities.
Follow Application Instructions: Ensure you attach your up-to-date CV as specified in the job description. Applications without a CV will not be accepted, so double-check that all required documents are included before submitting.
How to prepare for a job interview at Wickes
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles.
✨Highlight Your Leadership Skills
As a Retail Supervisor, you'll be guiding and motivating your team. Be prepared to discuss your experience in training new team members and how you support scheduling rotas. This will demonstrate your capability to lead effectively.
✨Emphasize Safety Awareness
Since safety is a top priority in this role, be ready to talk about how you ensure a safe working environment. Mention any relevant experiences where you prioritized safety in your previous jobs.
✨Prepare Questions About Growth Opportunities
Show your interest in career development by preparing thoughtful questions about the learning and development opportunities available at Wickes. This will reflect your eagerness to grow within the company.
