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- Tasks: Lead and motivate your team to deliver exceptional customer service every day.
- Company: Join a dynamic retail environment focused on growth and inclusivity.
- Benefits: Competitive pay, bonuses, generous leave, and fantastic discounts.
- Why this job: Kickstart your career while making a real impact in a supportive team.
- Qualifications: Enthusiasm for customer service and some experience in team support.
- Other info: Flexible working options and a strong focus on colleague wellbeing.
The predicted salary is between 27000 - 36000 £ per year.
About the role... Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip‑top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success.
About you... You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key‑holder. All we really ask is that you bring a bag of enthusiasm.
What can we offer you? You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
- If you are 21 yrs and over £12.86 phr, 18‑20 yrs £12.13 phr and under 18 yrs £9.35 phr.
- Up to 5% annual bonus and up to £300 per month gain‑share bonus.
- Up to 10% employer pension contribution.
- Up to 35 days of annual leave including 8 days of bank holidays.
- 20% colleague discount.
- Save‑as‑you‑earn scheme.
- Cashback health scheme.
- Cycle to work.
- Life assurance.
- Peppy.
- Aviva Digital GP.
- Financial Education & loans.
- Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Please contact us if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.
Retail Supervisor employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your leadership skills and customer service passion, as these are key for a Retail Supervisor role.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive on time. Show enthusiasm and confidence when discussing your experience, especially any training or supervisory roles you've had. Remember, they want to see your personality shine!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is up-to-date and tailored to the Retail Supervisor role. Highlight your experience in customer service, team supervision, and any relevant training you've done. We want to see how you can bring your enthusiasm to our team!
Showcase Your Skills: In your application, don’t just list your previous jobs. Instead, showcase specific skills that relate to the job description, like motivating a team or ensuring safety. We love seeing real examples of how you've made a difference in past roles.
Be Enthusiastic: Let your passion shine through in your written application! We’re looking for someone who’s excited about delivering exceptional customer service and supporting their team. A sprinkle of enthusiasm can really make your application stand out.
Apply Through Our Website: Remember to apply through our website and attach your CV as requested. Applications without a CV won’t be accepted, so double-check that everything is included before hitting send. We can’t wait to hear from you!
How to prepare for a job interview at Wickes
✨Know Your Safety Protocols
Since safety is a top priority in this role, make sure you’re familiar with the store's safety procedures. Be ready to discuss how you would handle safety issues and ensure your team follows protocols.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and guided teams in the past. Think about specific situations where you’ve trained new members or resolved conflicts, as these will highlight your supervisory skills.
✨Emphasise Customer Service Passion
Be prepared to share your thoughts on exceptional customer service. Think of instances where you went above and beyond for customers, as this will demonstrate your commitment to delivering a great experience.
✨Bring Enthusiasm to the Table
Your enthusiasm can set you apart! Show your excitement for the role and the company during the interview. A positive attitude can be contagious and will resonate well with the interviewers.