At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer service, and ensure store success.
- Company: Join a vibrant retail team in Reading with a focus on inclusivity and wellbeing.
- Benefits: Competitive pay, bonuses, 35 days leave, and fantastic colleague discounts.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Step up your career while making a real impact in a supportive environment.
- Qualifications: Supervisory experience and a passion for customer service.
The predicted salary is between 26700 - 29000 € per year.
Are you looking for that next step up, do you have supervisory experience and are looking to progress your career? Then we may have the role for you. We are looking for a Retail Supervisor to join our Reading store on Oxford Road. We have over 25 colleagues and a great team. Whether you have managed a team of 2 or 10 we are keen to meet you.
You must be passionate about delivering exceptional customer service, be able to train new team members, support scheduling rotas and will be a key-holder in store. We offer both early and late shifts as our Store is open from 7am - 8pm. Whatever the day brings, safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success.
If you are 21 yrs and over £12.86 phr, 18 yrs - 20 yrs £12.13 phr and under 18 yrs £9.35 phr. Up to 5% annual bonus and up to £300 per month gain share bonus. Up to 10% employer pension contribution. Up to 35 days of annual leave including 8 days of bank holidays.
Other financial and wellbeing benefits include:
- 20% colleague discount
- Save-as-you-earn scheme
- Cashback health scheme
- Cycle to work
- Life assurance
- Peppy
- Aviva Digital GP
- Financial Education & loans
- Discount platform including savings and cash back at numerous retailers
- Savings on gym membership
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.
Retail Supervisor in Reading employer: Wickes
Join our dynamic team as a Retail Supervisor in Reading, where we prioritise employee wellbeing and career progression. With a supportive work culture, comprehensive benefits including up to 35 days of annual leave, generous pension contributions, and a range of financial and wellbeing perks, we are committed to creating an inclusive environment that empowers our colleagues to thrive. If you're passionate about exceptional customer service and looking for a rewarding role with flexible working options, we would love to hear from you.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know about openings at our Reading store. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We want to see how you handle real-life scenarios, so think of examples from your past experience that showcase your skills.
✨Tip Number 3
Show your passion for retail! When you come in for an interview, let us know why you love working in this field. Share your ideas on how to improve customer experience or team dynamics – we’re all ears!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fantastic team at the Reading store.
We think you need these skills to ace Retail Supervisor in Reading
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating great experiences for customers and supporting your team.
Highlight Your Experience:Make sure to detail your supervisory experience clearly. Whether you've managed a small team or a larger one, we want to know how you've motivated and guided others in previous roles. Use specific examples to illustrate your skills!
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this role. Mention our Reading store and how you can contribute to its success. It shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Wickes
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Supervisor inside out. Familiarise yourself with the key responsibilities like training new team members and ensuring exceptional customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've motivated and guided a team in the past. Whether it was managing a small group or a larger team, highlight your ability to support colleagues and drive success. This is crucial for a supervisory role, so prepare some anecdotes that demonstrate your leadership style.
✨Emphasise Customer Service
Since delivering exceptional customer service is a big part of the job, think of times when you went above and beyond for customers. Be prepared to discuss how you would handle difficult situations and ensure every customer leaves happy. This will show that you align with the company's values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
