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- Tasks: Lead and support installation teams while ensuring top-notch service and quality.
- Company: Wickes, a leading multichannel retailer with a focus on home improvement.
- Benefits: Competitive salary, company car, annual bonus, and up to 35 days of leave.
- Why this job: Make a real impact by enhancing customer experiences and building strong relationships.
- Qualifications: Experience managing teams and excellent communication skills are essential.
- Other info: Flexible working options and a commitment to colleague wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
As a Field Installations Manager, you’ll play a key part in delivering exceptional service to our customers and installers. Your main tasks will involve guiding and supporting a network of installation businesses across the North West area and finding and bringing in new installers to work with us. You’ll be focused on building strong relationships with our stores, the National Customer Service Centre, acting as a go-to person for both customers and installers.
A significant part of your role will be checking and making sure installation work meets our standards by monitoring installation quality and putting effective risk management in place. You’ll also be responsible for making sure installers follow all health and safety guidelines. You’ll be finding ways to make our service even better and helping to keep costs in check. Working closely with store teams and Design Consultants will be important to improve how we deliver installations overall. You’ll be out and about, meeting people and making things happen!
We’re looking for people with experience managing multi location teams, either out in the field or as a senior store manager. What’s really important is that you have experience managing teams and getting good results. You should be able to talk clearly and build strong relationships with different people and be good at understanding customers, making sure they’re happy. The ability to work well with others across the business is key. You’ll need to be organised and able to follow guidelines, especially regarding health and safety and service delivery.
A valid driving license and the ability to travel are also necessary. Experience in home improvement installations is a bonus, but not a must-have. We value your ability to connect, engage and influence people.
What we offer:
- Competitive salary plus company car
- Annual bonus of up to 15%
- Up to 35 days of annual leave including 8 days of Bank Holiday
- Up to 10% matched employer pension contribution
- Other financial and wellbeing benefits include: 20% colleague discount, family friendly policies, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Wickes is a leading multichannel retailer, but we are more than this - our unique service offering means that we have everything you need to complete your next home project, from Kitchens, Bathrooms, through to Home Office. We help you plan your space and support you through every step of your transformation, from concept to completion - with all the finishing touches supported by our experienced Design Consultants and Wickes Approved Contract Installer Network.
Our unique culture means we believe in doing the right thing and help us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
Field Installations Manager - Preston employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Installations Manager - Preston
✨Tip Number 1
Get to know the company inside out! Research Wickes, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for you. Building connections can give you an edge in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to team management and customer service. Think of examples from your past that highlight your skills in these areas. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Installations Manager - Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Installations Manager role. Highlight your experience managing teams and any relevant skills that match what we’re looking for, like relationship building and health and safety knowledge.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your previous experiences make you the perfect fit. Don’t forget to mention your ability to connect with customers and installers!
Showcase Your Achievements: When detailing your work history, focus on specific achievements that demonstrate your ability to manage teams and improve service delivery. Numbers and examples can really make your application stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Wickes
✨Know Your Stuff
Before the interview, make sure you understand the role of a Field Installations Manager inside out. Familiarise yourself with the company's services, especially how they relate to home improvement installations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves building relationships with customers and installers, be ready to share examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your ability to communicate clearly and effectively, as this is crucial for the job.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage multiple tasks and ensure compliance with health and safety guidelines. Bring examples of how you've implemented risk management strategies in previous roles. This will show that you can handle the responsibilities of the position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, the team you'll be working with, or how success is measured in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
