At a Glance
- Tasks: Help customers design stunning kitchens and bathrooms, guiding them from showroom to home.
- Company: Join Wickes, a team dedicated to making homes beautiful and customers proud.
- Benefits: Competitive salary, uncapped commission, flexible working, and 35 days annual leave.
- Other info: Comprehensive training and dedicated mentor support for your success.
- Why this job: Make a real difference in people's homes while unleashing your creativity.
- Qualifications: Customer-focused, sales-driven, and creative with some design tool experience.
The predicted salary is between 30000 - 40000 £ per year.
Helping the nation feel house proud.
The role
If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you’ll guide them through the process with care. You’ll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You’ll own the full customer experience from start to finish.
Your responsibilities
- Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you’ll treat every customer with the same attention.
- Turn prospects into customers finding the best solutions for our customers' space and budget. You’ll also be proactive in generating leads within your showroom.
- Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers.
- Look after your showroom maintaining displays and keeping up our high standards.
- Stay organised and proactive keeping our customers updated and always communicating progress clearly.
- Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.
About you
- You’re customer-focused: you’re a great listener who enjoys helping customers and building trusted relationships.
- You’re sales driven and results-minded: you’re experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what’s right for our customers.
- You're creative and practical: you can see the possibilities in a space and know how to make ideas work.
- You’re calm and confident: you handle challenges with professionalism and keep things moving forward.
- You’re organised and proactive: you take ownership, stay on top of details, and get things done.
- You’re industry savvy: you keep up to date with the latest trends and understand your local market.
- Some experience of using design tools would be desirable, however a working knowledge of similar tools such AutoCAD or Photoshop would be an advantage.
- You will also need a valid UK driving licence and access to a vehicle as you’ll visit customers at home.
Why join us
- We’ll give you the tools, training and support to do your best work.
- Competitive salary plus uncapped commission (including guaranteed commission during your training period).
- Comprehensive 7-week training programme where you’ll learn about our products, our design tools and our customer sales journey.
- Dedicated mentor support for your first 9 months.
- Competitive colleagues benefits.
- Flexible working options.
- Up to 35 days of annual leave including Bank Holidays.
- Defined Contribution Pension Scheme up to 10% dependent on length of service.
- 20% colleague discount.
- Save-as-you-earn and cashback health schemes.
- Access to a discount platform for retailers, gyms and more.
About us
At Wickes, we believe everyone deserves a home they can feel proud of and we’re helping our customers create spaces that work beautifully. We’re a team of genuine, hard-working people and we care about making a difference. We’re proud of our products and in helping customers turn design ideas into reality.
If you’re passionate about design, know how to offer great customer service, and are motivated by doing your best work every day, you’ll fit right in.
Apply now
If you’re ready to help customers design the spaces of their dreams and you’re looking for a role where your passion and hard work are valued, we’d love to hear from you. Apply today and help us make the nation feel house proud.
Kitchen & Bath Design Consultant: In-Showroom & Home in Perth employer: Wickes
Wickes is an exceptional employer that prioritises the growth and well-being of its employees, offering a comprehensive training programme and dedicated mentor support to ensure you thrive in your role as a Kitchen & Bath Design Consultant. With a competitive salary, uncapped commission, and flexible working options, you'll enjoy a supportive work culture that values creativity and customer service, all while helping customers create beautiful spaces in their homes. Join us and be part of a team that genuinely cares about making a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen & Bath Design Consultant: In-Showroom & Home in Perth
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Wickes' values and products. This way, you can show off your passion for helping customers create beautiful spaces and demonstrate how you align with their mission.
✨Tip Number 2
Practice your consultative selling skills! Think about how you can turn prospects into customers by understanding their needs. Role-play with a friend or family member to refine your approach and boost your confidence.
✨Tip Number 3
Showcase your creativity! Prepare a few design ideas or concepts that you think would resonate with potential customers. Bring these along to your interview to illustrate your design knowledge and practical thinking.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Kitchen & Bath Design Consultant: In-Showroom & Home in Perth
Some tips for your application 🫡
Show Your Passion for Design:When you're writing your application, let your love for design shine through! Share any personal projects or experiences that highlight your creativity and how you’ve helped others create beautiful spaces.
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'customer-focused' and 'consultative selling', to show us you understand what we're looking for.
Highlight Your Customer Service Skills:We want to know how you connect with customers! Include examples of how you've built relationships and provided excellent service in previous roles. This will help us see how you can deliver our full customer journey.
Keep It Clear and Concise:While we love a good story, make sure your application is easy to read. Stick to the point and keep your sentences clear. This shows us you’re organised and proactive, just like we need you to be!
How to prepare for a job interview at Wickes
✨Know Your Design Tools
Familiarise yourself with design tools like AutoCAD or Photoshop before the interview. Being able to discuss your experience with these tools will show that you're ready to hit the ground running and can bring customers' ideas to life.
✨Understand Customer Needs
Prepare to demonstrate your customer-focused approach. Think of examples where you've listened to clients and tailored solutions to meet their needs. This will highlight your ability to build trusted relationships, which is key for this role.
✨Showcase Your Creativity
Bring along a portfolio or examples of past designs you've worked on. This will not only showcase your creativity but also give you a chance to discuss how you turned ideas into reality, aligning perfectly with what the company values.
✨Stay Organised and Proactive
Be ready to talk about how you manage your time and keep projects on track. Share specific strategies you use to stay organised and ensure clear communication with customers, as this is crucial for delivering a great customer experience.