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For Companies At a Glance
- Tasks: Help customers design dream kitchens and bathrooms, guiding them through the entire process.
- Company: Join a leading home improvement retailer focused on customer satisfaction.
- Benefits: Competitive salary, uncapped commission, flexible working, and generous annual leave.
- Why this job: Make a real difference in people's homes while unleashing your creativity.
- Qualifications: Customer-focused, sales-driven, with a flair for design and some experience with design tools.
- Other info: Comprehensive training provided and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Helping the nation feel house proud.
The role
If you’re passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You’ll help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you’ll guide them through the process with care.
You’ll take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you’ll treat every customer with the same attention. You’ll also be proactive in generating leads within your showroom.
Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers. Look after your showroom maintaining displays and keeping up our high standards. Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.
You’re customer-focused: you’re a great listener who enjoys helping customers and building trusted relationships. You’re sales driven and results-minded: you’re experienced in consultative selling and are motivated to achieve and exceed sales targets while doing what’s right for our customers. You’re creative and practical: you can see the possibilities in a space and know how to make ideas work. You’re industry savvy: you keep up to date with the latest trends and understand your local market.
Some experience of using design tools would be desirable, however a working knowledge of similar tools such as AutoCAD or Photoshop would be an advantage. You will also need a valid UK driving licence and access to a vehicle as you’ll visit customers at home.
Why join us
- We’ll give you the tools, training and support to do your best work.
- Competitive salary plus uncapped commission (including guaranteed commission during your training period)
- Comprehensive 7-week training programme where you’ll learn about our products, our design tools and our customer sales journey
- Flexible working options
- Up to 35 days of annual leave including
Kitchen Design & Sales Consultant in Oxford employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Design & Sales Consultant in Oxford
✨Tip Number 1
Get to know the company inside out! Research Wickes, their products, and their design philosophy. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your consultative selling skills! Role-play with a friend or family member to get comfortable with guiding customers through the design process. The more you practice, the more natural it will feel during the real deal.
✨Tip Number 3
Show off your creativity! Bring a portfolio of your previous design work or sketches to the interview. This will not only highlight your skills but also give you a chance to discuss your design ideas in a practical way.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Kitchen Design & Sales Consultant in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for kitchen and bathroom design shine through. We want to see how much you care about creating beautiful spaces and providing an amazing customer experience.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match the job description. Highlight your consultative selling experience and any design tools you’ve used, as this will show us you’re the right fit for the role.
Be Personable: Remember, we’re looking for someone who can build trusted relationships with customers. Use a friendly tone in your application and share examples of how you’ve successfully connected with clients in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Wickes
✨Know Your Design Tools
Familiarise yourself with design tools like AutoCAD or Photoshop before the interview. Being able to discuss your experience with these tools will show that you're ready to hit the ground running and can bring customers' ideas to life.
✨Understand the Customer Journey
Make sure you can articulate the full customer journey from showroom to home visits. Think about how you would guide a customer through this process and be prepared to share examples of how you've done this in the past.
✨Showcase Your Sales Skills
Be ready to discuss your experience with consultative selling. Prepare specific examples where you've exceeded sales targets while ensuring customer satisfaction, as this role is all about balancing sales with a great customer experience.
✨Stay Trendy and Local
Research the latest kitchen and bathroom design trends and understand your local market. Bring this knowledge into the conversation to demonstrate your industry savvy and passion for helping customers create spaces they love.
